Retail Growth Leader | Sales, Team & Ops

Jannatul Firdaus Pte. Ltd.; Singapore; Presencial; SGD 50.000 - 80.000; Jornada completa

Descripción de la vacante

Jannatul Firdaus Pte. Ltd. is seeking a motivated Retail Manager to oversee daily store operations, drive sales profitability, and lead a team to deliver an exceptional customer experience.

You will focus on merchandising, staff development, and compliant operations while maintaining brand standards. The ideal candidate combines strong leadership with financial acumen, hands-on experience with POS systems and MS Office, and a track record of achieving targets in a fast-paced retail environment.

Formación

• Proven leadership and team-management experience.
• Strong understanding of budgeting, P&L, and sales analytics.
• Proficiency with POS systems and MS Office suite.

Responsabilidades

• Drive store sales targets, analyze performance reports (P&L, KPIs, traffic), and execute growth strategies.
• Recruit, hire, train, schedule, and mentor store associates to foster a team-first, high-performing culture.
• Lead by example on the sales floor, handle escalated customer inquiries and complaints, and ensure high satisfaction.
• Manage stock levels, oversee shipping/receiving, conduct stock audits, and minimize shrinkage or waste.
• Maintain clean, organized, and brand-compliant store displays and promotional setups.
• Enforce company policies, labor laws, cash-handling controls, and health and safety regulations.

Conocimientos

Leadership

Team management

Budgeting & P&L

Sales analytics

POS systems

MS Office

Herramientas

POS systems

MS Office

Descripción del empleo

Jannatul Firdaus Pte. Ltd. is seeking a motivated Retail Manager to oversee daily store operations, drive sales profitability, and lead a team to deliver an exceptional customer experience.

You will focus on merchandising, staff development, and compliant operations while maintaining brand standards. The ideal candidate combines strong leadership with financial acumen, hands-on experience with POS systems and MS Office, and a track record of achieving targets in a fast-paced retail environment.