Retail Functional Consultant

Tata Consultancy Services; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Tata Consultancy Services, Asia Pacific, is seeking a highly experienced Retail Functional Consultant to lead KPI definition, dashboard design, and stakeholder engagement for strategic retail projects across the region.

You will collaborate with data engineering teams to map source systems, prioritize KPIs for MVP, and ensure alignment with business goals, with Looker and GCP proficiency preferred.

Qualifications

• 15+ years of experience in retail analytics, BI, or dashboard delivery.
• Strong ability to translate business needs into KPI definitions and dashboards.
• Proven stakeholder management and C-level presentation skills.

Responsibilities

• Lead workshops with senior stakeholders to capture KPI requirements and dashboard expectations.
• Analyze current reporting processes and identify automation opportunities.
• Map source systems and data attributes for KPIs with data engineering teams.
• Prioritize KPIs and dashboards for MVP and subsequent phases.
• Ensure alignment with business objectives and strategic goals.
• Support UAT planning and identify key power users for validation.
• Collaborate with cross-functional teams to translate business requirements into technical specs.

Skills

KPI frameworks

Dashboard design

Stakeholder management

Communication

Tools

Looker

GCP

Job description

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today

Role: Retail Functional Consultant

Years of Experiences

15+ Years

Key Responsibilities

• Conduct workshops with senior business stakeholders (COO, Directors) to capture KPI requirements, pain points, and dashboard expectations.
• Analyze current reporting processes and identify gaps for automation and optimization.
• Define business use cases, personas, and decision-making scenarios supported by dashboards.
• Collaborate with data engineering teams to map source systems and data attributes for KPIs.
• Prioritize KPIs and dashboards for MVP and subsequent phases.
• Ensure alignment with business objectives and strategic goals.
• Support UAT planning and identify key power users for validation.
• Strong retail domain knowledge (Supply Chain, Sourcing, eCommerce).
• Expertise in KPI frameworks, dashboard design, and BI tools (Google Enterprise Looker preferred).
• Familiarity with cloud data platforms (GCP).
• Excellent stakeholder management and facilitation skills.
• Ability to translate business requirements into technical specifications.
• Strong communication and presentation skills for C-level engagement.

Thank you for your interest in applying for this position with TCS. All applicants who meet the requirements will be considered equally and fairly for employment. We will review your application and will get back to you if we are considering your interest in this opportunity.