Retail Associate (Full Time)

Teamlink Marketing Pte Ltd; Singapore; On-site; SGD 22,000 - 29,000; Full time

Job summary

Teamlink Marketing Pte Ltd in Singapore is seeking a motivated Retail Sales Assistant to greet customers, share product knowledge and help them find the right pair. You will drive sales through upselling, manage cashiering and returns on our POS system, and process online orders for dispatch.

You will also handle stock, keep the store well merchandised, support promotions and events, and work flexible shifts including weekends and public holidays.

Qualifications

• Friendly, confident and proactive on the shop floor.
• Prior retail or customer service experience necessary.
• Able to work rotating shifts, including weekends and public holidays.
• Team player who takes pride in a well run store.
• Interest in fashion, footwear or lifestyle brands is a plus.
• Available to start immediately.
• To commit permanently to the team, 44 hours a week.

Responsibilities

• Greet and engage every customer, share product knowledge and help them find the right pair.
• Drive sales and hit store targets through upselling and good service.
• Handle cashiering, exchanges and returns accurately on our POS system.
• Process online orders from our ecommerce channels, including picking, packing and preparing orders for dispatch.
• Manage exchange requests for online and in store orders, from checking stock and product condition to updating records and following up with customers.
• Keep the store clean, well stocked and visually merchandised to brand standards.
• Assist with stock receiving, replenishment and stock takes.
• Support in store promotions, events and sale periods.

Skills

Customer service

Communication

Team player

Sales oriented

Tools

POS system

Job description

What You\u2019ll Do

• Greet and engage every customer, share product knowledge and help them find the right pair


• Drive sales and hit store targets through upselling and good service


• Handle cashiering, exchanges and returns accurately on our POS system


• Process online orders from our ecommerce channels, including picking, packing and preparing orders for dispatch


• Manage exchange requests for online and in store orders, from checking stock and product condition to updating records and following up with customers


• Keep the store clean, well stocked and visually merchandised to brand standards


• Assist with stock receiving, replenishment and stock takes


• Support in store promotions, events and sale periods

What We\u2019re Looking For

• Friendly, confident and proactive on the shop floor


• Prior retail or customer service experience necessary


• Able to work rotating shifts, including weekends and public holidays


• Team player who takes pride in a well run store


• Interest in fashion, footwear or lifestyle brands is a plus


• Available to start immediately


• To commit permanently to the team, 44 hours a week