Sales Associate/ Senior Sales Associate

BY INVITE ONLY LLP; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

BY INVITE ONLY LLP in Singapore is seeking a fun, outgoing retail professional to join our stores islandwide. You will help customers, provide product information, and complete sales transactions to ensure an enjoyable shopping experience.

You will greet customers, assist with styling, maintain product knowledge, handle returns or exchanges, and support inventory and visual merchandising. A positive, can-do attitude and teamwork are essential for success.

Qualifications

• Retail/customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to style customers and understand needs.
• Positive, can-do attitude with a problem-solving mindset.
• Passion for fashion and jewellery.

Responsibilities

• Greet and welcome customers as they enter the stores.
• Assist to style customers in our latest pieces and provide recommendations based on their needs.
• Maintain a comprehensive understanding of our product range.
• Process sales transactions with a high level of accuracy.
• Assist with after sales service such as returns or exchanges.
• Monitor inventory levels and communicate with Operations Team to replenish stocks when necessary.
• Maintain a clean and organised sales floor, including restocking merchandise, tidying shelves, and arranging displays.
• Process online order collections when required.
• Lead and guide team members and train them for success.
• Support any duties or responsibilities assigned.

Job description

We're looking for a fun, outgoing and responsible individual to join our team! We put priority in giving our customers an enjoyable shopping experience and if you take pride in being helpful and delivering above customer service, we'd love for you to apply. You will play a pivotal role in ensuring exceptional customer service and driving sales within our retail environment. You will be responsible for assisting customers, providing product information, and completing sales transactions. Your enthusiastic and friendly approach will contribute to creating a positive shopping experience for our customers.

This position is going to be based at our retail stores islandwide.

What you'll do:

• Greet and welcome customers as they enter the stores, creating a friendly and inviting atmosphere
• Assist to style customers in our latest pieces and provide recommendations based on their needs
• Maintain a comprehensive understanding of our product range
• Process sales transaction with a high level of accuracy
• Assist with after sales service such as returns or exchanges
• Monitor inventory levels and communicate with Operations Team to replenish stocks when necessary
• Maintain a clean and organised sales floor, including restocking merchandise, tidying shelves, and arranging displays
• Process online order collections when required
• Lead and guide team members and train them for success
• Support any duties or responsibilities assigned

What we're looking for:

• Individuals who are passionate about retail and service industry are welcomed to apply
• Good team player, self motivated with a positive and committed mindset
• Able to work independently as well as collaboratively
• Have a can-do attitude and is a problem solver
• Passion for the fashion and jewel