Retail Assistant: Customer Demos & In-Store Promotions

Kenshop Pte Ltd; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Kenshop Pte Ltd is seeking a customer-centric retail associate to assist walk-in customers, demonstrate products, and run sales transactions in-store. You will help maintain attractive displays, monitor stock, and support promotions and events across locations.

Training will be provided and weekend/public holiday rosters apply. Ideal candidates are friendly, punctual, and able to work independently or as part of a team; prior retail experience is a plus but not required.

Qualifications

• Friendly and approachable; able to engage with customers.
• Punctual, responsible and eager to learn.
• Comfortable with product demonstrations and basic troubleshooting.
• Able to work independently and as part of a team.
• Regular weekend availability and public holiday rostered work.

Responsibilities

• Attend to walk-in customers and recommend suitable products based on their needs.
• Explain and demonstrate product features, basic setup and functionality.
• Process sales transactions using the ePOS system.
• Replenish stock and maintain neat, organised and attractive product displays.
• Monitor stock levels and highlight fast-moving or low-stock items.
• Assist with receiving, unpacking and organising stock.
• Attend to customer enquiries, exchanges and basic after-sales matters according to company guidelines.
• Maintain the cleanliness and overall presentation of the store.
• Support in-store promotions, campaigns and product launches.
• Support exhibitions, roadshows, pop-up events and other company activities at different locations when required.
• Perform other reasonable duties related to retail and event operations as assigned by the Manager.

Skills

Customer service

Communication

Teamwork

Punctuality

Adaptability

Problem solving

Job description

Kenshop Pte Ltd is seeking a customer-centric retail associate to assist walk-in customers, demonstrate products, and run sales transactions in-store. You will help maintain attractive displays, monitor stock, and support promotions and events across locations.

Training will be provided and weekend/public holiday rosters apply. Ideal candidates are friendly, punctual, and able to work independently or as part of a team; prior retail experience is a plus but not required.