RETAIL ASSISTANT

SD ROY LOGISTICS PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

SD ROY LOGISTICS PTE. LTD. in Singapore is seeking a retail store assistant to support daily store operations. You will assist customers, process sales, maintain displays, and ensure the store is clean and well stocked.

The role involves cashless/cash transactions, stock replenishment, merchandising, and reporting issues to the supervisor. Ideal candidates are customer-focused, reliable, and able to work as part of a team.

Qualifications

• Assist customers with product enquiries, selection, and purchases.
• Provide courteous and professional customer service.
• Operate the point-of-sale (POS) system and handle cashless/cash transactions where applicable.
• Receive, check, arrange, and replenish stocks on shelves and displays.
• Monitor product availability and report low-stock or damaged items to the supervisor.

Responsibilities

• Assist customers with product enquiries, selection, and purchases.
• Provide courteous and professional customer service.
• Operate the POS system and handle cash transactions where applicable.
• Receive, check, arrange, and replenish stocks on shelves and displays.
• Monitor product availability and report low-stock or damaged items to the supervisor.
• Maintain proper product labelling, pricing, and merchandising standards.
• Assist with stock counting and inventory checks.
• Keep the retail area, shelves, counters, and storage areas clean and organised.
• Assist with receiving deliveries and arranging goods in storage areas.
• Handle customer feedback and refer complaints or complex issues to the supervisor.
• Follow company procedures relating to safety, security, stock control, and store operations.
• Support promotional activities, product displays, and sales campaigns.
• Perform other reasonable duties assigned by the supervisor or management.

Skills

Customer service

POS operation

Cash handling

Stock management

Merchandising

Tools

POS system

Job description

Responsible for supporting daily retail store operations, assisting customers, handling sales transactions, maintaining product displays, and ensuring the store is clean, organised, and adequately stocked.

Key Responsibilities

• Assist customers with product enquiries, selection, and purchases.
• Provide courteous and professional customer service.
• Operate the point-of-sale (POS) system and handle cashless/cash transactions where applicable.
• Receive, check, arrange, and replenish stocks on shelves and displays.
• Monitor product availability and report low-stock or damaged items to the supervisor.
• Maintain proper product labelling, pricing, and merchandising standards.
• Assist with stock counting and inventory checks.
• Keep the retail area, shelves, counters, and storage areas clean and organised.
• Assist with receiving deliveries and arranging goods in the appropriate storage areas.
• Handle customer feedback and refer complaints or complex issues to the supervisor.
• Follow company procedures relating to safety, security, stock control, and store operations.
• Support promotional activities, product displays, and sales campaigns.
• Perform other reasonable duties assigned by the supervisor or management.