Restaurant Supervisor (1-Atico)

1-Group (Singapore); Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

The 1-Group (Singapore) is seeking a Restaurant Supervisor for the lively ION Orchard location to ensure smooth service, high-quality food and beverages, and exceptional guest experiences.

You will lead front-of-house and back-of-house teams during shifts, coordinate with kitchen, and resolve guest issues in real time. A 2+ years supervisory background in hospitality, strong leadership and calm under pressure are essential; flexibility with evenings, weekends, and holidays is expected.

Qualifications

• 2+ years supervisory experience in restaurant or hospitality.
• Strong leadership and communication abilities.
• Hands-on multitasking and calm under pressure.
• Knowledge of restaurant operations and customer service.
• Familiarity with health and safety regulations and quality assurance.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Supervise front-of-house and/or back-of-house operations during assigned shifts
• Lead daily briefings, assign tasks, and manage staff deployment across service areas
• Ensure guests receive attentive service and resolve issues or complaints in real time
• Monitor cleanliness, sanitation, and safety standards throughout the restaurant
• Coordinate with the kitchen team to ensure food quality and timing meet expectations
• Assist in inventory control, stock rotation, and placing orders for supplies when needed
• Handle basic administrative tasks such as cash reconciliation, shift reports, and checklists
• Promote a positive and professional team environment

Skills

Leadership

Communication

Interpersonal skills

Multitasking

Customer service

POS systems

Health & safety

Job description

This role will work closely with the Restaurant Manager to ensure smooth service, high-quality food and beverages, and exceptional guest experiences. The ideal candidate brings energy and a passion for hospitality, along with the ability to lead a team under pressure.

More about 1-Atico:

Enter a new lifestyle dimension 218 meters in the sky at 1-ATICO, Singapore’s latest ‘penthouse’ destination with spectacular panoramic views over the city. Sprawled across two levels at the peak of ION Orchard, the luxe multi-concept 1-ATICO is home to three distinct social experiences, from “fire-in-the-sky” Argentinian restaurant FIRE to a Japanese-Peruvian influenced sumiyaki restaurant and bar FLNT, and an ultimate eponymously named ATICO Lounge

Job Location: ION Orchard

Website: https://www.1-atico.sg/

Key Responsibilities

• Supervise front-of-house and/or back-of-house operations during assigned shifts

• Lead daily briefings, assign tasks, and manage staff deployment across service areas

• Ensure guests receive attentive service and resolve issues or complaints in real time

• Monitor cleanliness, sanitation, and safety standards throughout the restaurant

• Coordinate with the kitchen team to ensure food quality and timing meet expectations

• Assist in inventory control, stock rotation, and placing orders for supplies when needed

• Handle basic administrative tasks such as cash reconciliation, shift reports, and checklists

• Promote a positive and professional team environment

Qualifications & Skills

• Proven experience (2+ years) in a supervisory role within a restaurant or hospitality setting

• Strong leadership, communication, and interpersonal skills

• Hands-on approach with the ability to multitask and remain calm under pressure

• Solid understanding of restaurant operations, POS systems, and customer service best practices

• Familiarity with health and safety regulations, food hygiene, and quality assurance

• Flexible schedule availability, including evenings, weekends, and holidays