Restaurant Service & Ops Coordinator

V-PRIME PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

V-PRIME PTE. LTD. in Singapore is seeking a dedicated individual to coordinate daily restaurant operations, ensuring smooth and efficient service. You will be responsible for supervising staff and maintaining high customer service standards while managing customer inquiries and complaints.

The ideal candidate will have prior experience in customer service and hospitality, with a professional attitude towards managing demanding customers. Flexibility in working hours, including shifts and late nights, will be necessary.

Qualifications

• Prior experience in customer service, hospitality, F&B, or entertainment-related establishments required.
• Ability to manage difficult customers with patience and professionalism.
• Strong interpersonal skills to liaise effectively with team members.

Responsibilities

• Coordinate and oversee daily restaurant operations.
• Supervise front-of-house staff and maintain customer service standards.
• Handle customer inquiries and complaints professionally.

Skills

Customer service experience

Hospitality experience

Problem-solving

Team coordination

Job description

V-PRIME PTE. LTD. in Singapore is seeking a dedicated individual to coordinate daily restaurant operations, ensuring smooth and efficient service. You will be responsible for supervising staff and maintaining high customer service standards while managing customer inquiries and complaints.

The ideal candidate will have prior experience in customer service and hospitality, with a professional attitude towards managing demanding customers. Flexibility in working hours, including shifts and late nights, will be necessary.