Restaurant Operations Manager (Staff & Service)

Ding Feng Restaurant; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Ding Feng Restaurant in Singapore is seeking a proactive restaurant manager to oversee daily operations, staff development, and guest satisfaction. You will manage scheduling, payroll, and inventory while upholding health and safety standards.

Responsibilities include opening/closing, mentoring new staff, resolving guest queries, and ensuring accurate financial records. A hands-on leader with hospitality flair is essential.

Qualifications

• Experience leading a restaurant or hospitality team.
• Ability to recruit, onboard and mentor staff.
• Strong customer service and conflict resolution skills.
• Familiarity with payroll processes and basic accounting.
• Knowledge of health and safety regulations in food service.

Responsibilities

• Open and close the restaurant each day.
• Schedule staff and assign tables to waitstaff.
• Resolve customers’ questions and grievances professionally.
• Conduct payroll activities accurately and on time.
• Ensure compliance with health and safety regulations.
• Purchase ingredients and equipment when stock runs low.
• Record income/expenses and balance cash registers.

Skills

Staff management

Shift scheduling

Customer service

Payroll processing

Health and safety

Budgeting and cost control

Job description

Ding Feng Restaurant in Singapore is seeking a proactive restaurant manager to oversee daily operations, staff development, and guest satisfaction. You will manage scheduling, payroll, and inventory while upholding health and safety standards.

Responsibilities include opening/closing, mentoring new staff, resolving guest queries, and ensuring accurate financial records. A hands-on leader with hospitality flair is essential.