Restaurant Operations Leader - Service & Cost Control

Martino Agency; Singapore; On-site; SGD 52,000 - 82,000; Full time

Job summary

Martino Agency is seeking a Restaurant Manager to lead our dining operations in Singapore. You will supervise staff, ensure quality service, and maintain safety and food standards while optimizing costs.

You will recruit, train, and motivate the team to deliver exceptional guest experiences in a fast-paced environment. Strong knowledge of POS systems and food safety is expected, with a focus on reliability and efficiency.

Qualifications

• Previous restaurant management or supervisory experience.
• Strong customer service skills.
• Training in food safety.
• Budgeting and financial literacy.
• Inventory control expertise.
• Experience with restaurant management software.
• Able to thrive in a fast-paced environment.

Responsibilities

• Recruiting, interviewing and training staff to follow restaurant procedures.
• Maintaining safety and food quality standards.
• Keeping customers happy, getting their feedback on the experience and handling complaints.
• Organizing schedules, keeping track of employees’ hours and recording payroll data.
• Ordering food, linens, gloves and other supplies while staying within budget limitations.
• Supervising daily shift operations, including front- and back-of-house restaurant operations.
• Controlling operational costs and identifying ways to cut waste.
• Appraising staff performance and disciplining or retraining employees to correct poor performance.

Skills

Restaurant operations

Staff training

Customer service

Safety standards

Financial literacy

Inventory control

Restaurant software knowledge

Fast-paced environment

Tools

Restaurant management software

Job description

Martino Agency is seeking a Restaurant Manager to lead our dining operations in Singapore. You will supervise staff, ensure quality service, and maintain safety and food standards while optimizing costs.

You will recruit, train, and motivate the team to deliver exceptional guest experiences in a fast-paced environment. Strong knowledge of POS systems and food safety is expected, with a focus on reliability and efficiency.