Restaurant Operations Lead: Service, Hygiene & Inventory

GLOBAL RECRUITMENT CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy in Singapore is seeking a candidate for managing restaurant operations, including staff recruitment, scheduling, and hygiene inspections. The ideal candidate will oversee food safety, engage with customers to ensure satisfaction, manage inventory, and address any customer complaints professionally. This role requires strong leadership and organizational skills to maintain high service standards in a fast-paced environment.

Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Job description

A recruitment consultancy in Singapore is seeking a candidate for managing restaurant operations, including staff recruitment, scheduling, and hygiene inspections. The ideal candidate will oversee food safety, engage with customers to ensure satisfaction, manage inventory, and address any customer complaints professionally. This role requires strong leadership and organizational skills to maintain high service standards in a fast-paced environment.