We are seeking an experienced and knowledgeable Restaurant Manager/Assistant Manager to oversee the daily operations of our Halal restaurant. The ideal candidate will have a deep understanding of Halal procedures, excellent leadership skills, and a passion for delivering outstanding customer service.
Responsibilities:
- Lead and manage the Front of House restaurant's operations, with a primary focus on maintaining Halal standards and procedures throughout the establishment.
- Train, mentor, and supervise restaurant staff, including chefs, servers, and kitchen assistants, to ensure compliance with Halal guidelines and deliver exceptional service to our customers.
- Work closely with suppliers and vendors to source Halal-certified ingredients and products, ensuring the integrity of our menu offerings and maintaining the trust of our customers.
- Oversee food preparation, handling, and serving processes to ensure strict adherence to Halal standards according to MUIS regulations.
- Enforce and implement policies and procedures to uphold MUIS Halal standards and foster a culture of continuous improvement.
- Stay informed about industry trends, regulatory changes, and best practices in Halal certification to ensure ongoing compliance and relevance for our restaurant.
- Oversee day-to-day operations of the store and ensure smooth operations.
- Provide excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
- Address customer inquiries, concerns, and complaints in a timely and professional manner.
- Handle cash transactions accurately and securely.
- Supervise and train crew staff on food preparation, customer service, and safety.
- Adhere to health and safety regulations, including cleanliness standards and hygiene practices.
Requirements:
- Proven experience as a Restaurant Manager or similar leadership role in a Halal restaurant environment.
- Deep understanding of MUIS Halal principles, procedures, and certification requirements, with a commitment to upholding these standards in all aspects of restaurant operations.