Restaurant Manager

JIU FU PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

JIU FU PTE. LTD. Singapore seeks a Restaurant Manager to lead strategic and daily operations, align menus with market trends, schedule staff, manage inventory, and coordinate front‑of‑house with kitchen while ensuring hygiene and safety.

You will recruit and train teams, drive service excellence, manage budgets, analyze sales, handle guest feedback, promote the brand, and build community relations under pressure.

Qualifications

• Experience in restaurant operations and people management.
• Ability to plan and oversee staff scheduling, training and performance evaluations.
• Strong cost control and budgeting skills within a food-service environment.
• Proven ability to collect and act on customer feedback to improve service and menu offerings.
• Experience in promoting brand visibility through promotions and social media.

Responsibilities

• Develop operational plans based on market trends and customer needs, adjusting menus and service strategies.
• Schedule staff shifts, monitor inventory, and coordinate front‑of‑house and kitchen activities.
• Recruitment and training: select employees, design training programs, and enhance service skills.
• Maintain team morale through performance evaluations and incentive mechanisms.
• Address staff disputes promptly and foster a positive work environment.
• Control food, labor, and operating costs effectively; review reports to optimize profitability.
• Ensure adherence to financial regulations and tax requirements.
• Collect feedback and continuously improve service and menu offerings.
• Resolve issues quickly to protect the restaurant’s reputation.
• Enhance visibility through social media and promotional activities.
• Organize promotional events to attract new customers.
• Build strong connections with the local community to strengthen the restaurant’s image.
• Demonstrate strong stress management and communication to coordinate with customers, staff, and suppliers.
• Use sales and customer data to refine business strategies.
• Always prioritize service quality.

Skills

Staff management

Training design

Team motivation

Conflict resolution

Communication skills

Data analysis

Marketing knowledge

Customer service

Job description

Restaurant Manager – Key Responsibilities and Competency Requirements

Strategic and Operational Management

• Business Planning: Develop operational plans based on market trends and customer needs, adjusting menus and service strategies.
• Daily Operations: Schedule staff shifts, monitor inventory, and coordinate front-of-house and kitchen activities.
• Facility and Environment Maintenance: Inspect restaurant hygiene and equipment to ensure safety and compliance.

Staff Management and Training

• Recruitment and Training: Select suitable employees, design training programs, and enhance service skills.
• Team Motivation: Maintain team morale through performance evaluations and incentive mechanisms.
• Conflict Resolution: Address staff disputes promptly and foster a positive work environment.

Financial and Cost Control

• Budget Management: Control food, labor, and operational costs effectively.
• Financial Analysis: Review reports regularly to optimize profitability.
• Compliance: Ensure adherence to financial regulations and tax requirements.

Customer Relations and Service Quality

• Customer Satisfaction: Collect feedback and continuously improve service and menu offerings.
• Complaint Handling: Resolve issues quickly to protect the restaurant’s reputation.
• Brand Maintenance: Enhance visibility through social media and promotional activities.

Marketing and Brand Promotion

• Marketing Campaigns: Organize promotional events to attract new customers.
• Community Relations: Build strong connections with the local community to strengthen the restaurant’s image.

Key Challenges and Competency Requirements

• Strong Stress Management: The fast-paced nature of the food service industry requires quick responses to unexpected situations.
• Communication and Coordination Skills: Maintain effective communication among customers, staff, and suppliers.
• Data Analysis Skills: Use sales and customer data to refine business strategies.
• Service Orientation: Always prio