Research Specialist, Translational Research

National Council of Social Service (NCSS); Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

National Council of Social Service (NCSS) in Singapore is seeking a Research Specialist/Senior Research Specialist to lead the National Quality of Life study. You will manage the study lifecycle, coordinate stakeholders, and translate data into policy-relevant insights.

The role emphasizes rigorous data analysis, robust data management, and clear communication with government policy units and practitioners to influence service planning.

Qualifications

• Experience managing longitudinal studies and research operations.
• Strong data analysis abilities with statistical techniques.
• Ability to communicate findings to non-technical stakeholders.
• Experience coordinating with government policy units or similar bodies.

Responsibilities

• Oversee end-to-end management of the National Quality of Life study.
• Coordinate procurement and vendor relationships; ensure timely deliverables.
• Design and refine questionnaires with policy stakeholders.
• Maintain data management protocols and ensure data integrity.
• Develop data visualisations and translate results into actionable insights.
• Present findings to senior management and lead dissemination to stakeholders.

Skills

Data analysis

Project management

Stakeholder management

Data visualization

Job description

What the role is

We are seeking a Research Specialist/Senior Research Specialist to join our close-knit team managing NCSS' flagship National Quality of Life study, a large multi-year longitudinal research initiative. The ideal candidate should be proficient in research management and operations, data analysis and visualisation, and stakeholder engagement and communication. Through this role, you will generate high-quality evidence and actionable insights that directly influence policy and service planning to improve the quality of life of Singaporeans.

What you will be working on

Research Management and Operations

• End-to-end project management of the National Quality of Life study.
• Oversee procurement processes and manage relationships with external research vendors, ensuring deliverables meet specifications and timelines
• Design and refine questionnaires in collaboration with policy stakeholders
• Maintain comprehensive data management protocols and conduct thorough cross-checking procedures to ensure data integrity throughout the research lifecycle

Data Analysis and Insights

• Conduct advanced statistical analysis of longitudinal data, identifying trends, patterns, and translating them into clear, relevant, actionable insights for senior management and non-technical stakeholders
• Develop compelling data visualisations that effectively communicate complex research findings to diverse audiences

Stakeholder Engagement & Communication

• Build and maintain strong relationships with government policy units, collaborating on research priorities and lines of enquiry that align with policy objectives.
• Facilitate iterative analysis processes based on stakeholder feedback and emerging policy questions
• Present findings through various channels including formal presentations, written reports, and stakeholder briefings, adapting communication style to suit different audiences.
• Lead dissemination activities to sector stakeholders, ensuring research findings reach relevant practitioners and decision-makers

Team Collaboration

• Work effectively within a close-knit team environment, contributing to collective goals whilst taking individual ownership of assigned responsibilities

What we are looking for

Personal Competencies

• Thinking Clearly and Making Sound Judgements
• Working Effectively with Citizens and Stakeholders
• Social Service Sector Knowledge
• Data Management & Analysis

Skills Required

• Data Management & Analysis; Project Management; Stakeholder Management
• Only shortlisted candidates will be notified.