Remediation Analyst

M-DAQ Global; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid work

Competitive remuneration

Employee benefits

Job summary

M-DAQ Global is seeking a KYC/CDD Onboarding Remediation Analyst to support remediation exercises for customer onboarding and due diligence files. This project-based role focuses on reviewing and updating existing records to meet MAS AML/CFT standards and internal policies.

You will perform detailed file reviews, identify information gaps, and collaborate with Compliance, Operations, and Front Office to ensure completeness. Strong Excel skills and attention to detail are essential.

Qualifications

• 2 years of experience in KYC/CDD, corporate client onboarding, AML, or compliance roles.
• Exposure to remediation or large-scale KYC review projects is highly preferred.
• Fluency in English and Mandarin Chinese.
• Strong proficiency in Excel (pivot tables, formulas, data management).

Responsibilities

• Conduct detailed KYC/CDD file reviews to identify missing information, documentation, or inconsistencies.
• Update and remediate customer files in accordance with MAS AML/CFT regulations (PSN01, MAS 626) and internal standards.
• Liaise with Compliance, Operations, and Front Office teams to obtain outstanding documents or clarify customer information.
• Extract & validate data provided by Data Team.
• Maintain and update Excel trackers to monitor remediation progress and status of assigned files.
• Maintain project process & SOP workflow.
• Support the preparation of regular progress updates and metrics for project reporting.
• Perform quality checks to ensure accuracy and completeness of remediated files before concluding the remediation exercise.
• Escalate higher-risk cases or unresolved issues to the Remediation Manager or Compliance team promptly.

Skills

KYC/CDD experience

Attention to detail

Communication & collaboration

Education

Bachelor's degree in Business, Finance, Law or related discipline

Tools

Excel

Job description

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) and payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Its proprietary technology delivers FX clarity, certainty, and payment mobility through a single API, empowering large enterprises and SMEs to manage global trade and FX exposure with confidence.

Headquartered in Singapore with an expanding presence across ASEAN and 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions. This includes AI-enabled onboarding, compliance, and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

Our employee experience and growth have also been recognised through industry and workplace accolades, including:

• The Financial Times High-Growth Companies Asia-Pacific 2026
• The Straits Times Singapore’s Fastest Growing Companies 2026
• Tech in Asia Singapore’s Top Fintech Companies 2026
• Employee Experience Awards - Best Hybrid Work Model

For more information, please visit: www.m-daq.com.

About the Role

We are seeking a KYC/CDD Onboarding Remediation Analyst to support remediation exercises for customer onboarding and due diligence files.

This role is project-based and focuses on reviewing and updating existing customer records to meet current regulatory and internal compliance standards, rather than day-to-day BAU onboarding.

The successful candidate will perform detailed KYC/CDD file reviews, identify information gaps, and work with internal stakeholders to ensure files are complete and compliant. Strong attention to detail and proficiency in Excel are key for maintaining trackers, preparing reports, and supporting overall project execution.

Key Responsibilities:

• Conduct detailed KYC/CDD file reviews to identify missing information, documentation, or inconsistencies.
• Update and remediate customer files in accordance with MAS AML/CFT regulations (PSN01, MAS 626) and internal standards.
• Liaise with Compliance, Operations, and Front Office teams to obtain outstanding documents or clarify customer information.
• Extract & validate data provided by Data Team
• Maintain and update Excel trackers to monitor remediation progress and status of assigned files.
• Maintain project process & SOP workflow
• Support the preparation of regular progress updates and metrics for project reporting.
• Perform quality checks to ensure accuracy and completeness of remediated files before concluding the remediation exercise.
• Escalate higher-risk cases or unresolved issues to the Remediation Manager or Compliance team promptly.
• Assist with ad-hoc remediation or data clean-up initiatives as required.

Job Requirements:

• Bachelor’s degree in Business, Finance, Law, or a related discipline.
• 2 year experience in KYC/CDD, corporate client onboarding, AML, or compliance roles.
• Prior exposure to remediation or large-scale KYC review projects in Financial Institutions regulated by Monetary Authority of Singapore or other FATF standards are highly preferred.
• Strong proficiency in Excel (pivot tables, formulas, and data management).
• Fluency in English and Mandarin Chinese
• Excellent attention to detail, organization, and accuracy.
• Ability to work effectively under supervision and manage workload in line with project deadlines.
• Good communication and collaboration skills to engage with multiple internal stakeholders.

Why Us?

• Be part of a mission to create a World without Currency Borders
• Work alongside collaborative and diverse regional teams
• Gain exposure to cross-border payments, FX solutions, and global fintech innovation
• Opportunities to learn, grow, and take ownership in a fast-growing company
• Flexible hybrid work environment with a people-oriented culture
• Competitive remuneration package and employee benefits