Relationship Officer - MGR

OCBC Bank; Singapore; On-site; SGD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits package

Community initiatives

Professional development opportunities

Wellbeing and growth support

Job summary

OCBC Bank is seeking a Premier Relationship Officer for International Wealth in Singapore. You will support Relationship Managers, engage with Premier Banking clients, and help ensure a seamless banking experience.

Role focuses on building client connections, delivering excellent service, and coordinating banking solutions with a high-performing team in a fast-paced environment.

Qualifications

• Minimum 2 years of relevant working experience.
• At least a Diploma qualification (Degree is desirable).
• Good interpersonal and customer service skills.
• Strong operational knowledge.
• Pleasant personality with the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proficient in Microsoft Office and other productivity tools.

Responsibilities

• Provide one-stop banking solutions to customers.
• Strengthen Premier Banking customer relationships through effective relationship management.
• Provide good and productive operational support to Relationship Managers (RMs).
• Assist RMs in preparing loan applications and processing sales transactions.
• Provide service and marketing support for all Premier Banking transactions.
• Ensure superior customer service to contribute positively to the overall Premier Banking customer experience.
• Provide administrative support to the International Wealth Premier team.
• Manage client documentation and data entry accurately.
• Respond promptly to client inquiries and resolve issues efficiently.
• Maintain accurate records and reports.

Skills

Interpersonal skills

Customer service

Communication

Teamwork

Organizational skills

Time management

Prioritization

Microsoft Office

Education

Diploma

Bachelor's degree desirable

Tools

Microsoft Office

Job description

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Premier Relationship Officer - International Wealth

Why Join Us

As a Premier Relationship Officer at OCBC, you will play a vital support role within a dynamic team dedicated to delivering excellent service to Premier Banking clients. This position offers the opportunity to engage with clients, assist Relationship Managers, and contribute to creating a seamless and positive banking experience. It is an excellent role for individuals who enjoy building strong client connections, providing exceptional service, and supporting the success of a high-performing team.

How You Succeed

To succeed in this role, you need to be proactive, responsive, and customer-focused. You will collaborate closely with the International Wealth Premier team to understand client needs, provide timely support, and ensure seamless execution of client requests. Attention to detail, strong organizational skills, and the ability to multitask will be essential in delivering exceptional client service.

What You Do

• Provide one-stop banking solutions to customers.
• Strengthen Premier Banking customer relationships through effective relationship management.
• Provide good and productive operational support to Relationship Managers (RMs).
• Assist RMs in preparing loan applications and processing sales transactions.
• Provide service and marketing support for all Premier Banking transactions.
• Ensure superior customer service to contribute positively to the overall Premier Banking customer experience.
• Provide administrative support to the International Wealth Premier team.
• Manage client documentation and data entry accurately.
• Respond promptly to client inquiries and resolve issues efficiently.
• Maintain accurate records and reports.

Who You Are

• Minimum 2 years of relevant working experience.
• At least a Diploma qualification (Degree is desirable).
• Good interpersonal and customer service skills.
• Strong operational knowledge.
• Pleasant personality with the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proficient in Microsoft Office and other productivity tools.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world's highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.