Premier Centre Manager (Onshore)

OCBC Bank; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

OCBC Bank is looking for a Premier Centre Manager to lead high net worth client relationships and drive tailored financial solutions. You will build long-lasting client relationships, manage a team, and ensure service quality aligned with our Premier Banking standards.

With at least six years in banking and a proven track record in sales, you will stay abreast of market trends and regulatory changes, articulate complex financial concepts clearly, and mentor staff to achieve growth and service

Qualifications

• 6+ years in banking/financial services with a strong track record in financial product sales.
• Proven ability to manage and develop teams.
• Strong interpersonal, communication and analytical skills.

Responsibilities

• Implement service initiatives per Customer Experience guidelines to ensure consistent service quality.
• Ensure RMs adhere to Premier Banking marketing guidelines.
• Manage operations risk and uphold the Bank's standards and compliance.
• Contribute to profit and growth targets for Premier Banking Onshore.
• Mentor and inspire team members to achieve sales and service excellence.
• Provide coaching and motivation to staff to optimise financial contribution.

Skills

Team management

Sales

Financial products

Interpersonal skills

Leadership

Communication

Education

University degree

Job description

WHO WE ARE: As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Premier Centre Management

Why Join As a Premier Centre Manager at OCBC, you'll have the opportunity to build long-lasting relationships with our high net worth clients, providing them with tailored financial solutions that meet their unique needs. You'll be part of a team that values excellence, innovation, and customer satisfaction, and you'll have the chance to make a real impact on our clients' financial lives.

How you succeed

To succeed in this role, you'll need to have a deep understanding of our clients' needs and desires. You'll work closely with them to identify opportunities for growth and provide personalized financial solutions that meet their goals. You'll also need to stay up-to-date on market trends and regulatory changes, and be able to communicate complex financial information in a clear and concise manner.

What you do

• Implement service initiatives (in accordance with the Customer Experience guidelines) and ensure consistency of service quality and delivery
• Ensure that RMs adhere to the Bank's Premier Banking marketing guidelines.
• Manage operations risk and ensure that the Bank's operational standards and requirements are adhered to.
• Adhere to all bank's compliance standards.
• Contribute to the bottom line of Premier Banking Onshore through the accomplishment of profit and growth targets.
• Mentor and inspire team members to achieve full potential in sales and service excellence.
• Provide coaching & motivation to staff to optimise financial contribution to the Premier Banking segment.

Who you are

• At least 6 years' experience in the banking and financial services industry with a strong track record in financial product sales
• Good track record in effective team management
• University degreeStrong interpersonal, communication and analytical skills.
• Effective management skills with strong leadership qualities
• Possess initiative, drive and ability to work independently as well as in a team
• It is essential for candidates to be creative and possess the initiative, drive and ability to work independently and in a team.

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.

Equal opportunity.

Fair employment.

Selection based on ability and fit with our culture and values.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.

Let's build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world's highest credit rating (Aa1 by Moody's and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients' goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.