Relationship Development Manager (Onshore) - Global Consumer Financial Services

OCBC (Singapore); Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

OCBC (Singapore) invites a proactive banking professional to join Premier Banking onshore, focusing on acquiring New-To-Bank and New-To-Premier clients. You will cross-sell the Premier Banking value proposition, build robust acquisition sources, and collaborate with internal and external partners to drive quality opportunities.

You will onboard customers via face-to-face or digital means, ensure seamless compliance with KYC/AML, and deliver top-tier service while pursuing ambitious targets with

Qualifications

• Minimum 1 year of related working experience.
• Diploma or Degree holder with banking or sales experience preferred.
• Confident individual with good networking skills and matured personality to handle affluent market segment.
• Good relationship building skills and with an entrepreneur mindset.
• Highly driven and positively motivated to over-achieve assigned targets.
• Excellent communication and interpersonal skills.

Responsibilities

• Responsible for the acquisition of New-To-Bank (NTB) and New-To-Premier (NTP) customers for Premier Banking (Onshore).
• Cross-sell the OCBC Premier Banking value proposition to the target client segment.
• Build and independently maintain effective customer acquisition sources.
• Identify acquisition opportunities and collaborate with the Bank’s internal stakeholders and external partners to drive quality acquisitions.
• Develop and foster strategic tie ups with potential referral partners.
• Actively engage partners to generate a consistent pipeline of prospects.
• Ability to convert leads into sales.
• Drive funding and wealth sales conversion.
• Perform customer onboarding via face-to-face meetings or digital onboarding.
• Meet the compliance and control standards set in the end-to-end onboarding process.
• Conduct all required KYC, AML procedures and documentations.
• Deliver best in class customer service to all internal and external customers.

Skills

Networking

Sales

Communication

Relationship building

Education

Diploma or Degree

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Who you work with

Global Consumer Financial Services (GCFS) is all about helping consumers get what they want from life. It’s a broad ambition. So, the team offer an equally wide range of services. From branch to premier banking and everything in-between. That’s a lot to get your teeth into and many career paths to follow. And you’ll be doing it all while learning from the best in an award-winning environment.

What you do

• Responsible for the acquisition of New-To-Bank (NTB) and New-To-Premier (NTP) customers for Premier Banking (Onshore)
• Cross-sell the OCBC Premier Banking value proposition to the target client segment
• Build and independently maintain effective customer acquisition sources
• Identify acquisition opportunities and collaborate with the Bank’s internal stakeholders and external partners to drive quality acquisitions
• Develop and foster strategic tie ups with potential referral partners.
• Actively engage partners to generate a consistent pipeline of prospects
• Ability to convert leads into sales
• Drive funding and wealth sales conversion
• Perform customer onboarding via face-to-face meetings or digital onboarding
• Meet the compliance and control standards set in the end-to-end onboarding process
• Conduct all required KYC, AML procedures and documentations.
• Deliver best in class customer service to all internal and external customers
  

Who you are

• Minimum 1 year of related working experience
• Diploma or Degree holder with banking or sales experience preferred
• Confident individual with good networking skills and matured personality to handle affluent market segment
• Good relationship building skills and with an entrepreneur mindset
• Highly driven and positively motivated to over-achieve assigned targets
• Excellent communication and interpersonal skills