Regulatory Operations Manager

evolution singapore; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Evolution Singapore is seeking a Regulatory Operations Manager – Cash Management in Singapore. The role focuses on safeguarding customer funds, reconciliations, and regulatory reporting under the Payment Services Act.

You will liaise with MAS, improve reporting controls, and collaborate with Finance, Compliance, Legal and Tech to ensure compliance and operational efficiency. Candidates should have 5+ years in regulatory operations or related fields, with mandatory Payments/FinTech experience and

Qualifications

• Minimum 5 years of relevant experience in regulatory operations, customer funds safeguarding, treasury operations or regulatory reporting.
• Payments or FinTech industry experience is mandatory.
• Experience preparing or owning Singapore regulatory reporting / filings, ideally including PSN04.
• Experience dealing directly with MAS or other Singapore regulators.
• Good understanding of the Payments Services Act and regulatory requirements applicable to payment institutions.
• Experience with reporting automation, Excel, Power BI, SQL or similar tools would be advantageous.

Responsibilities

• Manage customer and merchant fund safeguarding activities, including segregation, reconciliation and monitoring of safeguarded balances.
• Prepare, review and support submission of Singapore regulatory reports, including safeguarding-related returns such as PSN04.
• Investigate safeguarding discrepancies, shortfalls and reconciliation breaks, and ensure timely remediation.
• Act as a subject-matter expert for safeguarding policies, controls and regulatory requirements under the Payment Services Act.
• Liaise with MAS and other regulators on regulatory queries, reviews, inspections and information requests.
• Maintain strong audit trails, supporting documentation and control evidence.
• Work closely with Finance, Treasury, Compliance, Legal, Risk, Operations and Technology teams.
• Improve and automate safeguarding and regulatory reporting processes to enhance accuracy and efficiency.

Skills

Regulatory operations

Funds safeguarding

Segregation and reconciliation

Regulatory reporting

MAS liaison

Tools

Excel

Power BI

SQL

Job description

Regulatory Operations Manager – Cash Management

Industry: Payments / FinTech

Responsibilities

• Manage customer and merchant fund safeguarding activities, including segregation, reconciliation and monitoring of safeguarded balances.
• Prepare, review and support submission of Singapore regulatory reports, including safeguarding-related returns such as PSN04.
• Investigate safeguarding discrepancies, shortfalls and reconciliation breaks, and ensure timely remediation.
• Act as a subject-matter expert for safeguarding policies, controls and regulatory requirements under the Payment Services Act.
• Liaise with MAS and other regulators on regulatory queries, reviews, inspections and information requests.
• Maintain strong audit trails, supporting documentation and control evidence.
• Work closely with Finance, Treasury, Compliance, Legal, Risk, Operations and Technology teams.
• Improve and automate safeguarding and regulatory reporting processes to enhance accuracy and efficiency.

Requirements

• Minimum 5 years of relevant experience in regulatory operations, customer funds safeguarding, treasury operations or regulatory reporting.
• Payments or FinTech industry experience is mandatory.
• Strong hands-on experience in customer fund safeguarding, segregation and reconciliation.
• Experience preparing or owning Singapore regulatory reporting / filings, ideally including PSN04.
• Experience dealing directly with MAS or other Singapore regulators.
• Good understanding of the Payment Services Act and regulatory requirements applicable to payment institutions.
• Experience with reporting automation, Excel, Power BI, SQL or similar tools would be advantageous.