Registered Nurse – Outpatient Specialist Clinic (General Surgery)

CREST PRACTICE PTE. LTD.; Singapore; Vor Ort; SGD 42.000 - 65.000; Vollzeit

Zusammenfassung

CREST PRACTICE PTE. LTD. is seeking a dedicated nurse to support general surgery and gastroenterology services in outpatient clinics. You will perform clinical assessments, assist during procedures, and educate patients throughout their journeys.

The role includes coordinating investigations, liaising with insurers, and ensuring accurate documentation in the EMR. Willingness to travel between locations is required.

Qualifikationen

• Diploma or Degree in Nursing and SNB registration.
• Willingness to learn and adapt in a busy outpatient setting.
• Experience in general surgery or gastroenterology nursing is advantageous.

Aufgaben

• Provide high-quality nursing care in outpatient surgery and related services.
• Assist physicians during consultations and minor procedures.
• Prepare patients for procedures and educate on pre/post-care.
• Coordinate investigations, bookings, and insurance-related processes.
• Document all clinical interactions accurately in the EMR.

Kenntnisse

Patient-centered care

Nursing assessments

Wound management

EMR documentation

Communication skills

Care coordination

Ausbildung

Diploma in Nursing

SNB Registered Nurse

Tools

Electronic medical records

Clinic management software

Jobbeschreibung

Reports to: Senior Clinic Nurse / Doctors

Clinic location: Able to travel between different locations.

Job Purpose:

• To provide high-quality, patient-centered nursing care to support the General Surgery and Gastroenterology services within the outpatient specialist clinic.
• The role involves clinical care, procedure assistance, patient education, and coordination of investigations and insurance-related processes to ensure seamless patient journeys from consultation to post-procedure follow-up.

Key Responsibilities:

1. Patient Care and Clinical Duties:

• Conduct comprehensive nursing assessments, including health histories.
• Assist physicians during general surgical consultations, minor procedures (e.g., bedside procedures, wound care), and gastroenterology consultations (e.g., hemorrhoidal banding, proctoscopies).
• Prepare patients for minor surgical procedures, endoscopic procedures, and investigations.
• Provide pre-operative, pre-scope, and post-operative/scope education to patients.
• Perform wound management and medication administration.
• Ensure accurate documentation of all clinical interactions in the electronic medical record system.

2. Care Coordination:

• Schedule surgeries, scopes, diagnostic investigations, and follow-up consultations according to physician instructions.
• Coordinate pre-operative and pre-scope investigations (e.g., blood tests, imaging).
• Educate patients on pre-surgical, pre-procedure fasting, bowel preparation, and recovery protocols.
• Liaise with external hospitals, surgical centers, and radiology centers as needed for bookings and coordination.

3. Insurance and Administrative Duties:

• Verify patient insurance eligibility and entitlements at the point of scheduling.
• Apply for and secure Letters of Guarantee (LOG) from local Singapore insurance providers and corporate panels for surgeries, scopes, and procedures.
• Assist patients with financial counselling and explain out-of-pocket costs based on insurance coverage.
• Ensure appropriate documentation for claims, pre-authorizations, and medical reports required by insurers.
• Maintain stock of surgical supplies, dressing materials, and clinic medications.

4. Infection Control and Safety:

• Uphold infection prevention and control standards in all clinical practices.
• Maintain aseptic technique during all procedures and dressing changes.
• Ensure proper sterilization, disinfection, and equipment maintenance

5. Professional Development and Team Contribution:

• Participate actively in clinic audits, case discussions, and quality improvement initiatives.
• Mentor junior nursing and support staff as assigned.
• Keep updated with developments in surgical and gastroenterology nursing care practices.
• Attend relevant in-service training and education sessions.

Education:

• Diploma or Degree in Nursing.
• Valid registration with the Singapore Nursing Board (SNB).

Experience:

• No prior nursing experience required, but must be willing to work hard and learn.
• Experience in general surgery or gastroenterology nursing will be advantageous.

Skills and Competencies:

• Strong patient and clinic focused mindset
• Knowledge of minor surgical and gastroenterology procedures.
• Familiarity with or willing to master local Singapore insurance systems, including LOG application processes.
• Excellent interpersonal, communication, and patient education skills.
• Proficiency with clinic management software and electronic medical records.
• Ability to prioritize, multitask, and work independently under pressure.

Personal Attributes:

• Patient-focused, empathetic, and professional.
• Organized with strong attention to detail.
• Proactive team player with a positive attitude.