Regional Programs Lead — Operational Excellence & Growth

PERSOL; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

PERSOL Singapore is seeking a Regional Program Senior Executive to manage cross‑regional stakeholders, ensure effective account management, and drive operational efficiencies through structured processes.

You will optimize data flows and reporting, push automation and continuous improvement, conduct performance reviews, prepare quarterly decks, support project onboarding with the implementation team, and collaborate across regional teams to enable growth and resilience.

Qualifications

• Relevant educational background in a related field.
• Experience operating independently with creativity and strong organizational skills.
• Excellent communication abilities to convey information to stakeholders.
• Strong interpersonal skills to engage across all levels.
• Ability to identify inefficiencies and implement process improvements.
• Capable of thriving in a fast-paced, ambiguous environment with proactive problem solving.

Responsibilities

• Manage both internal and external stakeholders to ensure effective account management and operational efficiencies.
• Optimize data flows and operational reporting to facilitate improved performance.
• Drive automation and continuous improvement initiatives to enhance productivity within the team.
• Assist in managing daily operations, including execution planning, utilization management, and communication.
• Conduct performance reviews and actively engage with assigned customers to monitor KPIs and drive improvement goals.
• Identify opportunities for operational enhancements and standardize processes to boost overall performance.
• Collaborate with various teams across the region to support business growth and development.
• Participate in strategic planning based on forecasts, especially during peak periods.
• Prepare quarterly business review decks and collaborate with the implementation team on project management for smooth onboarding.
• Stay informed about overall market updates and address customer issues with effective mitigation plans.
• Perform any ad hoc duties as required.

Skills

Stakeholder management

Communication skills

Organizational skills

Problem-solving

Proactive mindset

Analytical thinking

Education

Relevant educational background

Job description

PERSOL Singapore is seeking a Regional Program Senior Executive to manage cross‑regional stakeholders, ensure effective account management, and drive operational efficiencies through structured processes.

You will optimize data flows and reporting, push automation and continuous improvement, conduct performance reviews, prepare quarterly decks, support project onboarding with the implementation team, and collaborate across regional teams to enable growth and resilience.