Regional Operations & Projects Lead

WECRUIT PTE. LTD.; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking an experienced operations professional to coordinate regional activities and ensure efficient service delivery across markets.

You will collaborate with regional teams, customers, and partners to achieve operational objectives. You will monitor KPIs, identify workflow improvements, and support data-driven decisions through reporting and forecasting. The role also involves resource planning, capacity planning, and onboarding with implementation teams,

Responsibilities

• Coordinate regional operational activities and ensure efficient service delivery.
• Work closely with regional teams, customers, and business partners to achieve operational objectives.
• Monitor KPIs, analyse performance trends, and follow up on improvement plans.
• Identify opportunities to streamline workflows, automate tasks, and standardise processes across countries.
• Prepare operational reports and analyse data to support business decisions.
• Assist with resource planning, capacity utilisation, and peak-period forecasting.
• Coordinate project execution and customer onboarding with implementation teams.
• Participate in customer business reviews and provide operational updates.
• Identify operational risks and recommend appropriate solutions.
• Carry out other related duties as required.

Job description

WECRUIT PTE. LTD. in Singapore is seeking an experienced operations professional to coordinate regional activities and ensure efficient service delivery across markets.

You will collaborate with regional teams, customers, and partners to achieve operational objectives. You will monitor KPIs, identify workflow improvements, and support data-driven decisions through reporting and forecasting. The role also involves resource planning, capacity planning, and onboarding with implementation teams,