Regional Key Account Manager

stulz asia hub pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary with incentives

Regional APAC exposure

Travel across APAC region

Flexible working arrangements

Comprehensive health & wellness

Job summary

Stulz Asia Hub Pte. Ltd. in Singapore is seeking a Regional Account Manager to serve as the primary contact for existing key accounts while expanding new business across APAC. The role combines customer-facing engagement with technical-commercial consulting and close collaboration with sales, engineering, and project teams.

You will lead discussions on AHU, CRAH/CRAC units, chillers, and BMS, travel regionally, and ensure alignment with customer requirements to build long-term partnerships.

Qualifications

• Bachelor’s degree in mechanical engineering or related discipline.
• 5+ years in key account management, application engineering, technical sales, or solution consulting in data center/HVAC/mission-critical environments.

Responsibilities

• Act as the main point of contact for assigned strategic key accounts across the APAC region.
• Build, maintain and grow long-term relationships with senior customer stakeholders and data centre consultants.
• Lead technical and system discussions, ensuring solution feasibility, compliance, and alignment with customer requirements.
• Oversee product selections, feasibility studies, system concepts, and TCO evaluations with Application Engineering teams.
• Review customer specifications and ensure accurate preparation of compliance statements and deviations.
• Coordinate technical input between customers, consultants, sales, and project management teams.

Skills

Business English

Communication skills

Cross-cultural collaboration

Troubleshooting

Education

Bachelor’s degree in mechanical engineering or related engineering discipline

5+ years in key account management or technical sales

Tools

CRM

Microsoft Word

Microsoft Excel

Job description

Company: Stulz Asia Hub Pte. Ltd.

Location: Singapore

Travel: 20% within APAC

Company Background

STULZ has grown from an innovative family business into a modern global leader in cooling technology. Our journey is built on a foundation of customer focus, entrepreneurial spirit, and technological expertise. With over 50 years of experience, particularly in cooling mission-critical environments, STULZ is a trusted partner for high-performance, energy-efficient cooling solutions specifically tailored to meet the demands of a dynamic data center industry. We offer expert consulting, advanced cooling technologies, tailored services, and strong global support.

Our global presence spans 35 subsidiaries and a wide network of partners allowing us to serve customers in over 150 countries. This reach ensures fast, localized responses to diverse needs, while maintaining a clear view of global trends and innovations.

Stulz Asia Hub Pte. Ltd., established in 2023, acts as the regional hub for the APAC region, supporting country organizations, partners, and strategic initiatives across sales, engineering, and business development.

Position Summary

We are seeking a Regional Account Manager to act as the main contact point for existing key accounts while developing new accounts across the APAC region. This role is a customer-facing, technically oriented key account position with a strong emphasis on relationship management, technical-commercial consulting, and account development. The Regional Account Manager represents STULZ towards key customers and requires close cooperation with consultants, ensuring technical compliance, solution alignment, and long-term partnership development. Working closely with our local Sales teams, our factories and our global Key Account team, strong intercultural communication and collaboration skills are of the essence. Regular interaction with customers, consultants, and internal stakeholders across APAC, as well as regional travel, is an integral part of this position.

Key Responsibilities

• Act as the main point of contact for assigned strategic key accounts across the APAC region.
• Build, maintain and grow long-term relationships with senior customer stakeholders and data centre consultants, positioning STULZ as a trusted technical partner.
• Lead technical and system discussions, ensuring solution feasibility, compliance, and alignment with customer requirements.
• Oversee the development of product selections, feasibility studies, system concepts, and TCO evaluations in collaboration with Application Engineering teams.
• Review customer specifications and ensure accurate preparation of compliance statements, deviations, and exception justifications.
• Coordinate technical input and communication between customers, consultants, sales, application engineering, and project management teams.
• Capture and share customer feedback, market insights, and lessons learned to support continuous improvement within the regional and global STULZ network.
• Identify growth opportunities at the customer level and proactively engage key stakeholders within their organisations.
• Technical scope covers, at a minimum, the following data centre systems:
  • Air Handling Units (AHU)
  • CRAH / CRAC units
  • Chillers
  • Building Management Systems (BMS)
• Willingness to travel regularly within the APAC region.

Education / Experience

• Strong technical and commercial credibility, with the ability to influence senior customer and consultant stakeholders.
• Proven experience managing large, strategically important accounts in complex technical environments.
• Sales-oriented mindset combined with a hands-on, solution-oriented approach to balance customer needs, technical feasibility, and commercial objective.
• Self-driven individual with a growth mindset.
• Excellent communication, presentation, and documentation skills.
• Strong ability to operate independently in a regional, cross-cultural environment.
• Proficiency in Microsoft Word and Excel; CRM experience is an advantage.
• Bachelor’s degree in mechanical engineering or a related engineering discipline.
• 5+ years of relevant experience in key account management, application engineering, technical sales, or solution consulting, preferably within data center, HVAC, or mission‑critical environments.
• Demonstrated experience engaging with consultants and senior customer stakeholders across multiple markets.
• Fluent in Business English; additional regional languages are an advantage.

What We Offer

• Competitive salary with performance-based incentives.
• Regional exposure across APAC in one of the fastest-growing sectors globally.
• Travel across the region.
• Possibility to make a change (start-up kind environment) in an established international company
• Collaborative environment with industry-leading engineers and innovators.
• Flexible working arrangements.
• Comprehensive health & wellness benefits.