Regional Information Technology Infrastructure Specialist

Spruson & Ferguson Pty Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Global environment

Mentorship and training

Flexible and inclusive work culture

Competitive remuneration

Job summary

Spruson & Ferguson Pty Ltd is seeking a Regional Information Technology Infrastructure Specialist based in Singapore. The role collaborates with the helpdesk and applications teams across the region to support IT security and infrastructure, participate in regional projects, and align with the Group’s agenda.

The role reports to the IT Infrastructure and Operations Manager – Asia and involves day-to-day operations, security incident response, and potential after-hours work to meet business

Qualifications

• Diploma or similar qualification in Information Technology/Computer Science.
• Minimum 3 years relevant experience in Windows technologies, networking and virtualization.
• Experience with Microsoft 365, Cloud and virtualization is a plus; familiarity with cybersecurity risk management and data protection technologies is advantageous.

Responsibilities

• Manage vendor partnerships for infrastructure and processes, including SLAs and costs.
• Oversee IT infrastructure and IT administration/support to users.
• Lead regional IT infrastructure/projects, defining scope and objectives.

Skills

Windows Technologies

Networking

Virtualisation

Microsoft 365

Cloud

Cybersecurity

Education

Diploma in IT/Computer Science

Tools

IT Infrastructure tools

Job description

As our newest Regional Information Technology Infrastructure Specialist, you will work closely with our helpdesk and applications team, end users and stakeholders across the region, participate in regional group projects, and support regional IT Security initiatives in alignment to the Group’s agenda. You will handle the day to day operations of our IT security and infrastructure systems, as well as level two/three support and project related tasks.

This role will be based in our Singapore office and reports to the IT Infrastructure and Operations Manager – Asia.

The main focus of the role is as follows:

• Manage vendor partnerships for infrastructure or processes including service level agreements, deliverables, and maintaining an understanding of cost.
• Manage and review existing IT infrastructure within the organisation, IT Administration and Support to Users.
• Participate in IT Infrastructure or Group level project including defining program, project scope and objectives for the Systems/Infrastructure aspects.
• Provide technical consultation on the integration of the regional platform to support seamless user experience.
• Propose recommendations for the improvement and growth of IT infrastructures, systems and products to deliver customized solutions.
• May be required to work after hours and weekends on an ad hoc basis depending on business requirements
• Manage and schedule visits to Data Center to ensure up to date process for Data Center access and work with hardware/service provider to access the Data Center facilities and equipment
• Monitor, investigate, analyse, and response to cyber security exposure
• Perform vulnerability and risk assessments, as well as recommend resolutions
• Lead the security aspect during project proposal, requirements gathering, workflow analysis, development, user acceptance, post-implementation review and user/vendor management
• Review, Propose and devise improvements to security device technical setups and configurations ensuring compliance to company baselines and industry best practices
• Coordinate with various IT teams in the Group for security deployment

Skills & Experience

• Minimum Diploma or similar qualifications in Information Technology/Computer Science
• Minimum 3 years relevant experience in Microsoft Windows Technologies, Networking and Virtualisation technologies
• Added bonus – Previous experience working with Microsoft 365, Cloud and Virtualisation technology. Experience and familiarity with cybersecurity risk management, related security and data protection related technologies, and compliance standards would be an advantage.
• Participation in IT Infrastructure or Group level project including defining program, project scope and objectives for the Systems/Infrastructure aspects.
• Strong team player who is able to work independently, as well as open to learning.

What we offer

Spruson & Ferguson offers a wide range of benefits aimed at supporting our employee’s ongoing development, including but not limited to:

• Global environment with exposure to international colleagues and culture.
• Comprehensive mentorship, training, and career development opportunities.
• A supportive, flexible, and inclusive work environment.
• Competitive annual remuneration and benefits package.

Spruson & Ferguson is committed to promoting and maintaining a workplace culture of shared respect to enable us all to feel valued and be the best we can be.

About Spruson & Ferguson

Spruson & Ferguson is one of the leading intellectual property (IP) service firms operating in the Asia-Pacific region. We have more than 130 years of experience providing a variety of services in the protection, commercialisation, enforcement and management of IP from our offices in Bangkok, Beijing, Brisbane, Hong Kong, Jakarta, Kuala Lumpur, Manila, Melbourne, Singapore and Sydney. Our multidisciplinary team of about 500 people, includes some of the most highly regarded IP professionals in the Asia-Pacific region. The team services a diverse client base of Fortune Global 500 companies, SMEs, public sector research organisations, foreign associates and local clients.

Spruson & Ferguson is a subsidiary of IPH Limited, the first IP services group to list on the ASX.