Reflexology Center Lead & Operations Manager

avenbridge group pte. ltd.; Singapore; On-site; SGD 45,000 - 66,000; Full time

Job summary

avenbridge group pte. ltd. is seeking a Supervisor to deliver expert reflexology treatments while leading therapists and coordinating daily operations to maintain high service quality and customer satisfaction. The role emphasizes staff supervision, scheduling, and service excellence in a busy centre.

The ideal candidate has professional reflexology certification, hands-on experience in reflexology, and strong leadership and communication skills to engage with clients and team members.

Qualifications

• Professional certification in massage or reflexology.
• Experience in reflexology or body therapy.
• Strong leadership skills to supervise, train, and motivate staff.
• Effective communication with team members and clients.
• Customer-service orientation with a professional attitude.
• Flexibility to work shifts, weekends, and public holidays.

Responsibilities

• Deliver foot and body reflexology treatments following company standards to promote client well-being.
• Supervise and guide therapists to maintain consistent, high-quality service delivery.
• Manage daily operations including staff scheduling and customer service to ensure smooth centre functioning.
• Maintain workplace hygiene, safety, and cleanliness to comply with health standards.
• Respond to customer enquiries and feedback, executing service recovery to enhance client satisfaction.
• Conduct stock checks and order supplies to maintain adequate inventory levels for uninterrupted service.
• Perform basic administrative duties to support operational efficiency and centre management.

Skills

Leadership

Communication

Customer-service orientation

Flexibility

Education

Professional certification in massage or reflexology

Job description

avenbridge group pte. ltd. is seeking a Supervisor to deliver expert reflexology treatments while leading therapists and coordinating daily operations to maintain high service quality and customer satisfaction. The role emphasizes staff supervision, scheduling, and service excellence in a busy centre.

The ideal candidate has professional reflexology certification, hands-on experience in reflexology, and strong leadership and communication skills to engage with clients and team members.