Supervisor

AVENBRIDGE GROUP PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

AVENBRIDGE GROUP PTE. LTD. is seeking a Centre Supervisor to lead therapists and oversee daily operations in our Singapore reflexology centre. You will ensure high service quality and customer satisfaction across all client interactions and treatments.

The role requires professional reflexology certification, strong leadership, and excellent communication skills to manage staff and deliver outstanding service. Flexible shifts, weekends, and holidays are expected.

Qualifications

• Professional certification in massage or reflexology.
• Relevant experience in reflexology or body therapy.
• Strong leadership skills to supervise, train, and motivate staff.
• Effective communication skills to engage with team members and clients.
• Customer-service orientation with a professional attitude.
• Flexibility to work shifts, weekends, and public holidays.

Responsibilities

• Deliver foot and body reflexology treatments following company standards to promote client well-being
• Supervise and guide therapists to maintain consistent, high-quality service delivery
• Manage daily operations including staff scheduling and customer service to ensure smooth centre functioning
• Maintain workplace hygiene, safety, and cleanliness to comply with health standards
• Respond to customer enquiries and feedback, executing service recovery to enhance client satisfaction
• Conduct stock checks and order supplies to maintain adequate inventory levels for uninterrupted service
• Perform basic administrative duties to support operational efficiency and centre management

Skills

Leadership

Communication

Customer service

Staff training

Education

Professional certification in massage or reflexology

Job description

Job Summary

Deliver expert foot and body reflexology treatments while leading therapists and managing daily operations to ensure high service quality and customer satisfaction.

Responsibilities

• Deliver foot and body reflexology treatments following company standards to promote client well-being
• Supervise and guide therapists to maintain consistent, high-quality service delivery
• Manage daily operations including staff scheduling and customer service to ensure smooth centre functioning
• Maintain workplace hygiene, safety, and cleanliness to comply with health standards
• Respond to customer enquiries and feedback, executing service recovery to enhance client satisfaction
• Conduct stock checks and order supplies to maintain adequate inventory levels for uninterrupted service
• Perform basic administrative duties to support operational efficiency and centre management

Preferred competencies and qualifications

• Professional certification in massage or reflexology
• Relevant experience in reflexology or body therapy
• Strong leadership skills to supervise, train, and motivate staff
• Effective communication skills to engage with team members and clients
• Customer-service orientation with a professional attitude
• Flexibility to work shifts, weekends, and public holidays