Ramp Operations Lead | Aircraft Turnarounds & Safety

dnata singapore pte. ltd.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

dnata singapore pte. ltd. is seeking a Manager, Ramp to lead day-to-day ramp operations and aircraft turnaround activities. You will ensure safe, efficient, and punctual ramp services while maintaining compliance with safety standards and procedures.

The role supports the Head of Ramp and oversees frontline ramp performance, rostering, attendance, and productivity in a demanding 24/7 outdoor airside environment, requiring strong leadership across a multicultural team.

Qualifications

• Experience leading ramp teams in aviation or ground handling environments.
• Strong safety culture and incident prevention experience.
• Proven ability to manage large, multicultural frontline teams.
• Experience coordinating with multiple stakeholders and shift patterns.

Responsibilities

• Manage day-to-day ramp operations across assigned terminals and aircraft stands
• Ensure safe execution of aircraft loading and unloading activities
• Oversee pushback, towing, marshalling and aircraft servicing activities
• Ensure sufficient manpower and equipment are available to meet operational demand
• Monitor aircraft turnaround performance and OTP targets
• Coordinate operational recovery plans for delayed flights
• Escalate significant operational issues to the Head of Ramp
• Lead and manage Duty Managers, Supervisors and frontline ramp teams
• Manage rostering, attendance, performance management and productivity
• Ensure compliance with ramp operating procedures and safety standards

Skills

Ramp leadership

People management

Operational excellence

Safety compliance

Stakeholder relations

OTP monitoring

Education

Aviation/Logistics degree

Job description

dnata singapore pte. ltd. is seeking a Manager, Ramp to lead day-to-day ramp operations and aircraft turnaround activities. You will ensure safe, efficient, and punctual ramp services while maintaining compliance with safety standards and procedures.

The role supports the Head of Ramp and oversees frontline ramp performance, rostering, attendance, and productivity in a demanding 24/7 outdoor airside environment, requiring strong leadership across a multicultural team.