Quality Manager - EMS/Semiconductor/SCM (NEW Data Centre) | Rotational Shift

CREW by HRNET

Singapore

On-site

SGD 90,000 - 150,000

Full time

4 days ago

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Benefits offered by this job

Food allowance

Transport allowance

Shift incentives

Job summary

CREW by HRNET in Singapore is seeking a hands-on Quality Leader to drive quality across Production, Engineering, Operations, Supply Chain and suppliers. You will lead quality activities across manufacturing, implement robust QMS, and partner with cross-functional teams to reduce defects and improve product reliability.

The role requires 7+ years in quality leadership within electronics or high-volume manufacturing, with strong experience in RCA, CAPA, ISO 9001 and NPI ramp-up.

Qualifications

Diploma or degree in engineering or related quality field.
Minimum 7 years in quality leadership roles.
Experience in electronics manufacturing or high-volume environments.
Experience leading quality teams and cross-functional manufacturing quality activities.
Strong knowledge of Quality Management Systems (QMS) and ISO 9001.
Hands-on RCA, 8D, CAPA, 5 Why, Fishbone, SPC and FMEA.
Experience with NPI ramp-up is advantageous.
Excellent problem-solving and stakeholder management.

Responsibilities

Lead quality activities across manufacturing operations to meet customer specifications and internal standards.
Establish, implement and continuously improve QMS, procedures, inspection standards and control plans.
Partner with Production, Manufacturing Engineering, Test Engineering, Operations and Supply Chain to resolve quality issues.
Monitor KPIs such as FPY, defect rates, rework, scrap, customer complaints, DPPM and process performance.
Lead root cause investigations and drive CAPA and continuous improvement.
Support NPI, product transfer, and ramp-up from a quality perspective.
Collaborate with supplier quality, supply chain and procurement to address supplier-related quality issues.
Maintain quality records and ensure compliance with audits (ISO 9001 and customer requirements).
Lead the Quality Engineering / QA / QC team and develop cross-functional relationships across Operations and Customer teams.

Skills

Quality leadership

Cross-functional collaboration

RCA / CAPA

8D / 5 Why / Fishbone / SPC / FMEA

ISO 9001 knowledge

Quality systems

Data analysis

Education

Engineering / Quality Management degree

Tools

FMEA

SPC

8D problem solving

Job description

The role is ideal for a hands-on quality leader who can work across Production, Engineering, Operations, Supply Chain and suppliers to improve product quality, manufacturing processes and customer satisfaction.

Quality Management & Manufacturing Quality

Lead and manage overall quality activities across manufacturing operations, ensuring products meet customer specifications, internal quality standards and applicable requirements.
Establish, implement and continuously improve quality systems, procedures, inspection standards and control plans across production.
Partner closely with Production, Manufacturing Engineering, Test Engineering, Operations and Supply Chain teams to identify and resolve quality issues.
Monitor key quality indicators including FPY (First Pass Yield), defect rates, rework, scrap, customer complaints, DPPM and process performance.
Review quality trends and identify opportunities to improve product reliability, process capability and manufacturing consistency.

Root Cause Analysis & Corrective Action

Lead investigations into production defects, non-conformances, customer complaints and recurring quality issues.
Drive structured Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) and continuous improvement activities.
Apply problem-solving methodologies such as 8D, 5 Why, Fishbone / Ishikawa, SPC and Pareto analysis where appropriate.
Ensure corrective actions are implemented effectively and verified for long-term sustainability.
Work with Engineering and Operations teams to reduce defects, rework, scrap and process variation.

NPI / New Product Introduction

Support NPI, product transfer and manufacturing ramp-up activities from a quality perspective.
Review product specifications, manufacturing processes, inspection criteria and quality requirements before production release.
Work with Engineering and Production teams to identify potential quality risks during prototype, pilot, NPI and mass production stages.
Ensure quality controls are established before products move into volume production.

Supplier & Material Quality

Work closely with Supplier Quality / Supply Chain / Procurement teams to address supplier-related quality issues.
Support supplier corrective actions and monitor supplier performance.
Review incoming material quality, non-conforming materials and supplier-related defects.
Drive improvements in supplier quality, incoming inspection and material acceptance where required.

Quality Systems & Compliance

Maintain and improve the site's Quality Management System (QMS).
Support internal, external, customer and supplier quality audits.
Ensure proper control and retention of quality records, inspection results, non-conformance reports and corrective-action documentation.
Drive compliance with applicable ISO 9001, customer-specific and internal quality requirements.
Promote a strong quality culture across the manufacturing organisation.

Leadership & Team Management

Lead, coach and develop the Quality Engineering / Quality Assurance / Quality Control team.
Establish team objectives, monitor performance and provide technical guidance.
Build strong cross-functional relationships with Operations, Manufacturing Engineering, Test Engineering, Production, Supply Chain and Customer teams.
Develop a proactive quality mindset focused on prevention rather than inspection alone.

What We’re Looking For

Diploma or Degree in Engineering, Quality Management, Manufacturing, Electronics, Mechanical Engineering or a related discipline.
Minimum 7 years of relevant experience, with experience in a Quality Manager / Quality Engineering / Manufacturing Quality leadership role preferred.
Strong experience in electronics manufacturing, EMS, semiconductor, PCBA, server manufacturing, precision engineering or other high-volume manufacturing environments.
Experience managing quality teams and cross-functional manufacturing quality activities.
Strong knowledge of Quality Management Systems (QMS) and manufacturing quality processes.
Hands-on experience with RCA, 8D, CAPA, 5 Why, Fishbone, SPC, FMEA and continuous improvement.
Experience supporting NPI / NPI ramp-up / mass production is highly advantageous.
Experience with supplier quality, incoming quality and non-conforming material management is an advantage.
Familiarity with ISO 9001 and quality audit requirements.
Strong analytical, problem-solving and decision-making skills.
Good stakeholder management and communication skills.
Comfortable working in a fast-paced, high-volume and technically demanding manufacturing environment.