Quality Engineering Manager - AppleCare Technologies

Apple; Singapore; On-site; SGD 180,000 - 250,000; Full time

Job summary

Apple APAC is seeking a Manager of the Quality Engineering team to lead a group of Quality Engineers responsible for the thorough preparation and execution of testing on cross-functional systems projects in APAC.

You will mentor and develop the QE team, set quality strategy, champion automation, and communicate risks to senior leadership across IS&T, Engineering, and Product Management.

Qualifications

• Self-motivated, hands-on, detail-oriented leader with strong technical background.
• Proven people-management experience.
• Comfortable across multiple product areas and technology stacks and able to communicate clearly with senior stakeholders.

Responsibilities

• Lead, mentor, and develop a high-performing team of Quality Engineers.
• Own quality strategy — set direction on test strategy, coverage, and release readiness, adapting as priorities and technology shift.
• Champion automation adoption across your teams, ensuring practices are consistent and scalable.
• Surface risks, tradeoffs, and status to leadership early, with clarity and urgency.
• Translate quality data into actionable insights to shape readiness and investment decisions.
• Advocate for your team — manage scope, timelines, and resourcing while finding workable compromises.
• Navigate ambiguity and make sound calls as requirements and priorities shift.
• Partner cross-functionally with IS&T, Engineering, and Project/Product Management to embed quality early.
• Plan resources and team structure — balance headcount, skill mix, and workload; close skill gaps including automation depth.

Skills

Quality Engineering leadership

Automation strategy

Stakeholder communication

Cross-functional collaboration

People management

Job description

Summary

Great products aren’t just built — they’re trusted. At Apple, that trust is earned in the moments before launch, when a global Quality Engineering team stands between complexity and the customer experience millions of people rely on every day. Our organization sits at the center of that work: partnering across engineering, product, and business teams worldwide to make sure every release meets the bar Apple is known for.We’re looking for a leader who sees quality not as a gate, but as a craft — someone who builds teams, not just test plans, and who turns ambiguity into clarity for the people counting on them. If that’s the kind of impact you want to have, read on.

Description

As Manager of the Quality Engineering team in APAC, you will lead a team of Quality Engineers responsible for the thorough preparation and execution of testing activities on cross-functional systems projects and programs, including testing ownershipYou will guide and develop a group of QEs while keeping key stakeholders informed on quality status, risk, and readiness — partnering with global Quality Engineering peers to align regional practices with broader organizational standards.You’re a self-motivated, hands‑on, detail-oriented leader with a strong technical background and proven people-management experience. You’re comfortable working across multiple product areas and technology stacks, and you communicate clearly and confidently with senior stakeholders — translating quality signals into information they can act on.

Key Responsibilities

• Lead, mentor, and develop a high-performing team of Quality Engineers.
• Own quality strategy — set direction on test strategy, coverage, and release readiness, adapting as priorities and technology shift.
• Champion automation adoption across your teams, partnering with peers to keep practices consistent and scaled.
• Surface risks, tradeoffs, and status to leadership early, with clarity and urgency.
• Translate quality data into action — build stakeholder trust through insights that shape decisions on readiness and investment.
• Advocate for your team — hold the line on scope, timelines, and resourcing while finding workable compromises.
• Navigate ambiguity — make sound calls with incomplete information as requirements and priorities shift.
• Partner cross-functionally with IS&T, Engineering, and Project/Product Management to embed quality early and align on standards.
• Plan resources and team structure — balance headcount, skill mix, and workload; close skill gaps, including automation depth.