Quality Document Control Executive

Superior Multi-Packaging Limited; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Superior Multi-Packaging Limited in Singapore is seeking a Quality Document Control Executive to maintain QC documents, inspection records and ensure ISO9001 and FSSC22000 compliance. You will assist with audits and drive corrective actions across manufacturing operations.

The role requires an Advanced Certificate or Diploma in Quality Management or a related field, with 2–3 years quality control experience preferred.

Qualifications

• Advanced certificate or diploma in quality management or related field.
• Familiarity with ISO9001 and FSSC22000 standards is preferred.
• 2–3 years of quality control experience in manufacturing is advantageous.
• Proficiency in documenting, reviewing and controlling quality records.
• Strong analytical and communication skills; able to coordinate with multiple teams.

Responsibilities

• Prepare, review, maintain and control QC documents, inspection reports and quality records.
• Support audits by coordinating documents and records for internal and supplier audits.
• Handle customer complaints and non-conformities with investigations and follow-ups.
• Review Supplier Corrective Action Requests and monitor closure.
• Prepare monthly QC reports and weekly customer complaint reports.
• Monitor and update material specifications and calibration schedules.
• Ensure adherence to ISO9001 and FSSC22000 requirements and drive improvements.

Skills

Analytical skills

Communication skills

Coordination skills

Education

Advanced Certificate or Diploma in Quality Management

Engineering or related discipline

Tools

Microsoft Office

Job description

About the role

Join the Quality Control team as a Quality Document Control Executive, supporting the maintenance and control of quality documentation, inspection records and compliance processes. You will help uphold ISO9001 and FSSC22000 requirements, support audits, manage quality issues and contribute to continuous improvement across manufacturing operations.

Key responsibilities

• Prepare, review, maintain and control QC documents, inspection reports and quality records in accordance with company requirements and ISO9001 and FSSC22000 standards.
• Support internal, external and supplier audits by coordinating and preparing the necessary documentation and records.
• Handle customer complaints, raw material rejections and internal non-conformities, including investigations and follow-ups with relevant departments and suppliers.
• Review Supplier Corrective Action Requests and monitor their effectiveness and closure.
• Prepare monthly QC reports, effectiveness summary reports and weekly customer complaint reports.
• Evaluate new materials and update or revise manufacturing and raw material specifications quarterly.
• Check ETP and TFS coating weight and raise complaints with suppliers when test results are outside specification.
• Monitor equipment due for external calibration, obtain calibration quotations, raise purchase requisitions for approval and coordinate calibration schedules with external and internal parties.
• Monitor corrective and preventive actions and follow up on outstanding quality issues.
• Perform other duties as assigned.

Job Requirements

• Advanced Certificate or Diploma in Quality Management, Engineering or a related discipline.
• Preferably 2–3 years of relevant quality control experience in the manufacturing industry.
• Familiarity with ISO standards, audits, corrective action requests, Supplier Corrective Action Requests, corrective and preventive actions and customer complaint handling.
• Knowledge of QC documentation, material testing and equipment calibration will be an advantage.
• Proficiency in Microsoft Office applications.
• Good analytical, communication and coordination skills.
• Meticulous, organised and able to work independently.