Quality Control Specialist

J&T Express; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a quality management professional responsible for enhancing network operation quality and managing contractors effectively. The role requires familiarity with quality assurance methodologies, data analysis, and strong Excel skills. Candidates should have prior experience with warehouse management and the supply chain. This position offers opportunities to optimize operational processes and improve service quality.

Qualifications

• Experience in Warehouse Management, Supply Chain Management, and Third Party Logistics.
• Familiar with Excel functions such as VLOOKUP and IF.
• Thorough knowledge of quality assurance methodologies.

Responsibilities

• Monitor and improve network operation quality.
• Compile daily, weekly, and monthly quality reports.
• Work closely with franchisees and manage contractors.

Skills

Quality assurance methodologies

Data analysis

Excel (VLOOKUP, IF)

Warehouse Management

Supply Chain Management

Third Party Logistics

Job description

Job Description

• Responsible for monitoring and promoting the improvement of network operation quality, compiling reports on the data in charge, broadcasting the data, collecting the reasons for abnormal fluctuations, and promoting improvement.
• Continuously optimize the logical calibre of the data indicators in charge to ensure that the data indicators are reasonable and accurate.
• Prepare and issue daily weekly and monthly quality monitoring reports, and compile various operational quality reports.
• Work closely with franchisees and to manage contractors effectively.
• Provide feedback and recommendations for process improvements to enhance product or service quality.
• Ensure strict adherence to quality standards, systems, and SOPs to support the effective implementation of quality initiatives and processes.
• Other ad hoc duties as assigned.

Requirements

• Experience in Warehouse Management, Supply Chain Management, Third Party Logistics Business Planning, and operation process.
• Familiar with Excel functions (VLOOKUP/IF).
• Thorough knowledge of methodologies of quality assurance and standards.
• Ability to work independently and as part of a team.
• Must have prior experience working with franchisees and the ability to manage contractors effectively.
• Excellent numerical skills and understanding of data analysis/statistical methods.