Quality Assurance Intern: Audit Prep, Data & Process Improvement

SATS Ltd.; Singapore; Hybrid; SGD 42,000 - 56,000; Full time

Job summary

SATS Ltd. in Singapore is seeking a detail-oriented QA support professional to assist the Quality team in on-ground assurance activities.

You will verify SOPs, manuals and quality controls are followed in daily operations, helping to uphold high standards across services. Responsibilities include audit planning, document control, root cause analysis, and general administrative support to the quality team, with opportunities to contribute to continuous improvement initiatives and cross-functional

Qualifications

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Lean, Six-Sigma or quality systems certified (not mandatory).

Responsibilities

• Audit planning: participate in audits by preparing checklists, collating evidence, reporting and follow up on action items.
• Document and Data Handling: Maintain a well-structured document control system and supports audit preparation. Ensures accuracy when reviewing quality documents, procedures, and records. Support the review and update of standard work to align with QMS requirements.
• Root Cause Analysis: Assists in analyzing incidents and audit findings, non-conformities, or performance trends to support corrective action tracking. Maintain logs of corrective action and preventive action logs and progress tracking.
• Administrative Support: Perform various administrative duties as needed to support the team, including scheduling meetings, maintaining project files, and managing correspondence, preparation of presentation decks and reports.

Skills

Analytical skills

Communication skills

Independent working

Teamwork

Detail-oriented

Tools

Microsoft Office

Job description

SATS Ltd. in Singapore is seeking a detail-oriented QA support professional to assist the Quality team in on-ground assurance activities.

You will verify SOPs, manuals and quality controls are followed in daily operations, helping to uphold high standards across services. Responsibilities include audit planning, document control, root cause analysis, and general administrative support to the quality team, with opportunities to contribute to continuous improvement initiatives and cross-functional