Quality Assurance and Quality Control Manager (QA/QC)

Guan Ho Construction Co (Pte) Ltd; Singapore; On-site; SGD 110,000 - 150,000; Full time

Job summary

Guan Ho Construction Co (Pte) Ltd in Singapore seeks a QA/QC Manager to lead quality management programs across projects, ensuring IMS compliance and continuous improvement through policy formulation and staff training.

The role emphasizes Conquas and Green Mark requirements, defect resolution within budgets and timelines, and collaboration with Project Managers to drive quality objectives and overall profitability.

Qualifications

• Degree in Engineering (Civil or M&E) or Sustainable Urban Design and Engineering.
• Certified CONQUAS Manager and Green Mark Manager.
• Minimum 8 years of construction industry experience.
• Proficient knowledge of BCA Conquas, Quality Mark, Green & Gracious Builder requirements, and Quality Management Systems.
• Proficiency in Microsoft Office and Outlook.

Responsibilities

• Establish, implement, and maintain IMS to ensure compliance and continuous improvement.
• Lead quality audits and training to staff and subcontractors.
• Coordinate with project teams to set quality objectives and monitor Conquas compliance.
• Analyze defects and drive corrective actions during Defect Liability Period.
• Report quality progress to Top Management.

Skills

Communication skills

Presentation

Problem-solving

Organizational skills

Interpersonal skills

Education

Bachelor's degree in Civil or M&E Engineering

Certified CONQUAS Manager

Green Mark Manager

Internal Audit Certification

Tools

MS Office & Outlook

Job description

Company Overview

Guan Ho Construction Co (Pte) Ltd has over 60 years of experience delivering institutional, commercial, industrial, and residential projects. We innovate continuously to exceed industry standards, combining expertise and commitment to quality in every project.

Job Summary

The QA/QC Manager ensures company services meet quality standards by planning and directing quality assurance programs, formulating control policies, training staff and subcontractors on Integrated Management Systems, and enhancing organizational efficiency and profitability through resource optimization.

Responsibilities

• Establish, implement, and maintain the company’s Integrated Management Systems (IMS) to ensure compliance and continuous improvement
• Contribute quality data and analysis to strategic plans and develop action plans to enhance quality performance and best practices
• Resolve defects by managing rectification works within budget and timelines, and coordinate handover of completed works to clients
• Ensure all defective works during the Defect Liability Period are satisfactorily rectified
• Lead initiatives to achieve awards that enhance the company’s reputation and image
• Maintain and execute the company’s sustainability commitments on projects
• Plan, organize, and conduct audits to assess process effectiveness and efficiency, and implement process engineering improvements and industry best practices
• Facilitate quality awareness and learning across all functions by delivering training and communicating IMS policies, procedures, and quality initiatives to staff and subcontractors
• Analyze root causes of defects, initiate corrective actions, and recommend measures to minimize recurrence
• Coordinate with BCA on Conquas application and inspection processes
• Demonstrate familiarity with project Architectural, M&E, and Structural specifications as well as Conquas requirements
• Collaborate with Project Managers to set quality objectives, targets, and roles for project teams related to Conquas and overall quality management
• Conduct weekly quality meetings and inspections to monitor progress and compliance
• Maintain and enhance the effectiveness of the IMS in alignment with ISO standards
• Report quality progress and issues to Top Management regularly
• Approve leaves and conduct appraisals for QA/QC personnel
• Address internal and external customer inquiries promptly and professionally, ensuring a customer-focused approach
• Stay updated on industry developments and participate in training for continuous skill enhancement
• Perform additional duties as assigned by Management

Required competencies and certifications

• Degree in Engineering (Civil or M&E) or Sustainable Urban Design and Engineering
• Certified CONQUAS Manager, Green Mark Manager, Internal Audit Certification
• Minimum 8 years of construction industry experience
• Proficient knowledge of BCA Conquas, Quality Mark, Green & Gracious Builder requirements, and Quality Management Systems
• Proficiency in Microsoft Office and Outlook

Preferred competencies and qualifications

• Good understanding of construction sequencing and architectural and structural trades
• Strong presentation, communication, problem-solving, organizational, and interpersonal skills
• Ability to train and promote quality awareness among diverse teams
• Analytical, meticulous, flexible, adaptable, self-motivated, and a team player
• English proficiency; knowledge of an additional language is advantageous