QAQC Manager (Contract)

Sourceo; Singapore; Presencial; SGD 110.000 - 170.000; Jornada completa

Descripción de la vacante

Sourceo is seeking an experienced QA/QC Manager to lead quality assurance and compliance programs across its operations in Singapore. You will drive continuous improvement, manage audits, and ensure services meet contractual and regulatory requirements.

You will build and coach a high-performing QA/QC team, develop quality systems, monitor metrics, and report to senior management to mitigate risks and enhance operational excellence.

Formación

• Bachelor's Degree in Engineering, Quality Management, Business, Facilities Management, or related discipline.
• Minimum 5 years of experience in Quality Assurance, Quality Control, Compliance, or a related field.
• Experience managing quality systems, audits, compliance programs, and continuous improvement initiatives.
• Strong understanding of quality management principles, standards, and best practices.
• Proficiency in data analysis to identify trends and drive improvements.
• Excellent stakeholder management and communication skills.
• Experience leading and developing teams.
• Professional quality certifications (e.g., ISO 9001 Lead Auditor, Six Sigma, CQE) are advantageous.

Responsabilidades

• Lead QA/QC activities to ensure compliance with client, company, and regulatory requirements.
• Develop, implement, and maintain quality management systems, processes, and standards.
• Monitor quality performance metrics and identify opportunities for service improvement.
• Conduct quality audits, inspections, and compliance reviews to ensure operational excellence.
• Prepare and present quality and compliance reports to clients and key stakeholders.
• Manage audit readiness programs and support internal and external audits.
• Investigate quality issues, identify root causes, and implement corrective and preventive actions.
• Collaborate with operational teams to drive continuous improvement initiatives.
• Lead, coach, and develop the QA/QC team, including performance management and training.
• Escalate quality and compliance risks to senior management as required.

Conocimientos

Stakeholder management

Communication

Team leadership

Data analysis

Continuous improvement

Problem solving

Educación

Bachelor's degree in Engineering/Quality Management/Business/Facilities Management or related

Herramientas

Microsoft Excel

Microsoft Word

PowerPoint

Descripción del empleo

We are seeking an experienced QA/QC Manager to lead quality assurance and compliance programs across our operations. The successful candidate will be responsible for ensuring service delivery meets contractual, client, and regulatory requirements while driving continuous improvement initiatives and leading a high-performing quality team.

Key Responsibilities

• Lead and manage QA/QC activities, ensuring compliance with client, company, and regulatory requirements.
• Develop, implement, and maintain quality management systems, processes, and standards.
• Monitor quality performance metrics and identify opportunities for service improvement.
• Conduct quality audits, inspections, and compliance reviews to ensure operational excellence.
• Prepare and present quality and compliance reports to clients and key stakeholders.
• Manage audit readiness programs and support internal and external audits.
• Investigate quality issues, identify root causes, and implement corrective and preventive actions.
• Collaborate with operational teams to drive continuous improvement initiatives.
• Lead, coach, and develop the QA/QC team, including performance management and training.
• Escalate quality and compliance risks to senior management as required.

Requirements

• Bachelor's Degree in Engineering, Quality Management, Business, Facilities Management, or a related discipline.
• Minimum 5 years of experience in Quality Assurance, Quality Control, Compliance, or a related field.
• Experience managing quality systems, audits, compliance programs, and continuous improvement initiatives.
• Strong understanding of quality management principles, standards, and best practices.
• Proven ability to analyze data, identify trends, and implement effective quality solutions.
• Strong stakeholder management and communication skills.
• Experience leading and developing teams.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Professional quality certifications (e.g., ISO 9001 Lead Auditor, Six Sigma, CQE) are advantageous.