QA Manager

sgs testing & control services singapore pte ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SGS Testing & Control Services Singapore Pte Ltd seeks a QA/QC Manager to lead the laboratory's quality system under ISO/IEC 17025, acting as Management Representative and driving policy implementation.

You will prepare the Quality Plan, maintain the QA Manual, coordinate audits and third‑party assessments, and respond to client QA inquiries while advising operations and representing SGS at industry meetings.

Qualifications

• Degree in Chemistry or related field required.
• Minimum 5 years QA/quality management experience in gas/petrochemical products.
• Strong ability to coordinate and motivate a team.
• Maintains high quality standards and meets turn around time (TAT) and on-time delivery (OTD).
• Knowledge of ISO systems and procedures; proficient in statistical reporting.

Responsibilities

• Maintain and improve the laboratory Quality Management System to ISO/IEC 17025.
• Act as Management Representative for the lab and implement quality policies.
• Prepare and maintain the Quality Plan and QA Manual; approve quality documentation.
• Coordinate internal audits, quality reviews, and corrective actions with the QHSE Manager.
• Develop and contribute to quality training programs to enhance staff competency.

Skills

Quality leadership

Communication skills

Negotiation skills

Interpersonal skills

Statistical reporting

Analytical skills

Team coordination

Independent worker

Education

Degree in Chemistry or related field

Job description

Primary responsibilities:

• Maintain and continuously improve the laboratory Quality Management System in compliance with ISO/IEC 17025 requirements.

• Act as the Management Representative for the laboratory and ensure the effective implementation of quality policies and procedures.

Specific responsibilities:

• Prepare and maintain the laboratory Quality Plan to ensure compliance with quality management requirements.

• Compile, review, and maintain the Quality Assurance (QA) Manual and approve quality-related procedures and documentation.

• Manage and coordinate quality surveillance activities, including internal audits, quality reviews, quality improvement initiatives, and corrective action programs, in collaboration with the QHSE Manager.

• Recommend, develop, and contribute to quality-related training programs to enhance staff competency and quality awareness.

• Coordinate and facilitate all third-party quality assessments, audits, and accreditation activities.

• Manage and respond to client quality assurance enquiries, requests, and correspondence.

• Advise operational management on quality management systems, quality requirements, and compliance matters.

• Represent the company at relevant trade, industry, standards, and professional association meetings on quality-related matters.

• Provide guidance and support for new test method development and validation activities.

• Undertake any other duties or responsibilities as assigned by the immediate supervisor from time to time.

Requirements:

• Degree in Chemistry related field.

• 5 years quality assurance / management experience in handling gas/petrochemical products.

• Able to coordinate and motivate a team towards a common goal

• Able to maintain highest quality standard all the time

• Able to maintain good turn around time (TAT) and on time delivery (OTD)

• Technical knowledge and experience in related field and in using quality management methods and tools

• Able to work independently and to coordinate several activities simultaneously

• Able to interact with all levels of management, suppliers and clients

• Good communication, negotiation and interpersonal skills

• Acts quickly and decisively able to make tough calls

• Works well under pressure, challenges status quo

• Applies judgment and acts according to the SGS standards of ethics and integrity

• Knowledge of ISO systems and procedures

• Proficient in statistical and analytical reporting

• Knowledge of computing skills and able to generate graphs/charts