QA Lead: Manufacturing Quality & Customer Excellence

Nts Group; Singapore; On-site; SGD 90,000 - 120,000; Full time

Benefits offered by this job

Annual wage supplement

Term life & medical insurance

18 days annual leave

Job summary

NTS Group in Singapore is hiring a QA Lead (CSG) to drive quality across sheet metal fabrication, precision machining, welding, coating and assembly. You will lead a team of Quality Engineers and QA/QC Inspectors, acting as the main quality contact for customers and suppliers while ensuring robust processes and timely problem resolution.

You will partner with Operations and Engineering to improve process controls, deliver quality improvements, and sustain manufacturing performance across the

Qualifications

• 7+ years in quality engineering or management in sheet metal fabrication or contract manufacturing.
• Strong hands-on experience in sheet metal fabrication and machining.
• Experience leading Quality Engineers and QA teams (3+ years).
• Knowledge of ISO 9001 and quality tools (8D, 5 Why, Fishbone, PFMEA, control plans).
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead and develop Quality Engineers and QA/QC Inspectors for customer programs and manufacturing operations.
• Serve as primary quality interface for customers and manage escalations.
• Lead investigations and drive containment, root cause analysis, and CAPA actions.
• Drive quality improvements across fabrication, machining, welding, coating, and assembly.
• Monitor KPIs like PPM, NCRs, COPQ; conduct internal and customer audits.

Skills

Quality leadership

Customer quality management

Problem solving (8D, 5 Why)

GD&T and dimensional metrology

CNC machining & sheet metal

Education

Bachelor's degree in Mechanical Engineering

Tools

PFMEA

SPC

Gage R&R

Job description

NTS Group in Singapore is hiring a QA Lead (CSG) to drive quality across sheet metal fabrication, precision machining, welding, coating and assembly. You will lead a team of Quality Engineers and QA/QC Inspectors, acting as the main quality contact for customers and suppliers while ensuring robust processes and timely problem resolution.

You will partner with Operations and Engineering to improve process controls, deliver quality improvements, and sustain manufacturing performance across the