Activate Interactive Pte Ltd is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.
Overview
This is a 12‑month fixed‑term contract role (possibility of extension). The role involves managing critical operations for Common Services Provider and Common Payment Gateway systems supporting 10+ MOM eServices.
Responsibilities
- Oversee day‑to‑day operations and vendor management for critical systems.
- Plan and execute project budgets and service requests.
- Coordinate audits, compliance, and security remediation activities.
- Manage AWS/GCC resources and infrastructure hosting.
- Liaise with external vendors to ensure delivery of change requests on time and of quality.
- Ensure business continuity for internet‑facing eServices with no unplanned downtime outside maintenance windows.
- Develop and maintain project plans, schedules, and resource allocation.
- Lead cross‑functional project teams and stakeholder management.
- Conduct risk assessment, mitigation planning, and issue resolution.
- Facilitate project meetings, reviews, and governance processes.
- Prepare project status reports and executive dashboards.
- Manage project scope, timeline, budget, and quality deliverables.
- Coordinate user acceptance testing and system deployment activities.
- Ensure adherence to project management methodologies (Agile/Waterfall).
Technical & Domain Requirements
- 5+ years of project management experience in the government/public sector.
- Proven experience managing critical government systems operations.
- In‑depth knowledge of Government IM8 policies and compliance frameworks.
- Experience with AWS or GCC cloud infrastructure management.
- Background in managing internet‑facing eServices.
- Experience with government digital transformation initiatives.
- Experience with authentication gateway integration such as Active Directory and Singpass/Corppass.
- Experience with payment gateway integration solutions (e.g., GIRO, PayNow, etc.).
- Experience with financial institutions or payment gateways (e.g., DBS, Stripe).
Project Management Expertise
- PMP, CITPM, or equivalent project management certification preferred.
- Strong stakeholder management and communication skills.
- Experience with contract management and procurement.
- Proven track record in budget management and resource planning.
- Risk management and change management expertise.
Soft Skills
- Strong vendor management and contract oversight capabilities.
- Security‑focused mindset with remediation experience.
- Independent worker with strong self‑help and research skills.
- Excellent leadership and team coordination abilities.
- Strong analytical and problem‑solving skills.
Additional Requirements
- Comfortable working in a fast‑paced, mission‑critical environment.
- Ability to work independently with minimal supervision.
- Strong commitment to maintaining system availability and performance.
- Experience with vendor management processes.
What We Offer
- Fun working environment.
- Employee wellness programme.
- Opportunities to work on Singapore Government Agencies projects.
- Structured development framework and growth opportunities (SHRI 2025 Gold winner in Learning & Development; Coaching & Mentoring).
Why Join Us
Collaborate with leading industry experts and work alongside highly motivated and talented peers. We provide equal opportunities for growth and development, fostering success for both employees and the organization.
Equal Opportunity Statement
Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gen