Programme Officer, Outreach & Engagement

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

MINDSG Ltd invites applications for a Programme Officer (Outreach and Engagement) based at MINDS Community Hub in Jurong East. You will work with assigned centres to execute programmes that connect the community with clients and caregivers.

Collaborate with volunteers, grassroots organisations and multi-disciplinary colleagues to design and run activities, ensuring safety and inclusivity. The role requires excellent communication, time management and problem-solving, plus willingness to engage

Qualifications

• Minimum Diploma in Social Work, Psychology, or Community Services or related fields with at least 2 years working experience.
• Great communication, time management & problem-solving skills.
• Able to work independently & in a team with integrity, sensitivity, knowledge and drive to support & advocate for clients with intellectual disability.

Responsibilities

• Develop and establish professional or social networks with the local community to leverage volunteers for client needs.
• Coordinate recruitment, deployment, training, and appreciation of community stakeholders.
• Run daily operations and activities at the Centre's Community Inclusive Space/Drop-in Centre, ensuring safety and smooth operations.
• Collaborate with multi-disciplinary team to design programmes and evaluate impact.
• Ensure inclusive community participation and meaningful activities for clients and caregivers.

Skills

Communication

Time management

Problem solving

Teamwork

Education

Diploma in Social Work, Psychology, or Community Services

Job description

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1200 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Programme Officer (Outreach and Engagement) works with their assigned centres to execute programmes to facilitate the interactions and engagement between the community and the clients/caregivers. He/she works with the community partners and volunteers for these outreach and engagement programmes and guides the centre and volunteers in executing the programme activities. He/she also collaborates and establishes relationships with volunteers, grassroots organisations, and community partners to fulfil MINDS' vision of outreach and serving the unserved and underserved segment of the ID population in Singapore through the centre's operations. He / she will work in close collaboration with the multi-disciplinary team, consisting of Allied Health Professionals such as the Psychologist, Social Worker, Occupational Therapist, physiotherapist, and / or Speech Language Therapist, and Training Officers when designing the programmes. These programmes can be at the centre or outside of the centres

The Programme Officer should have great communication, time management & problem-solving skills. They should be able to work well both independently & in a team with integrity, sensitivity, knowledge and drive to support & advocate for their clients with intellectual disability.

Networking and collaboration with internal and external stakeholders within the community

• Develop and establish professional or social networks with the local community to leverage on community resources and volunteers to meet the various needs of the clients in the centre.
• Maintain and manage relationships with the community stakeholders for sustained efforts in volunteerism, and opportunities for clients in community participation, integration and inclusion
• Coordinate recruitment, deployment, training, and appreciation of community stakeholders
• Connect, consult, and collaborate with relevant community partners, and be a catalyst for action in raising disability awareness and inclusion in the relevant boundary where the centre operates

Programme / Curriculum planning, implementation & evaluation

• Implement the programme / activities in collaboration with the Training Officers and / or Multi-Disciplinary Team members in the centre
• Identify gaps and areas of improvement for programmes / activities

Run daily operations and activities at the Centre's Community Inclusive Space/Drop-in Centre

• Execute schedules and programmes for the clients, caregivers in the community inclusive space.
• Orientation, recognition and retention of volunteers and community partners
• Ensure the safety and well-being of community partners, volunteers and clients during programme activities, including risk assessment and management
• Execute the work processes to ensure smooth running of the Community Inclusive Space, which includes but not limited to the retail, workshop and drop-in centre portions of the space.
• Facilitate the provision of services to the community/general public with the help of the clients
• Facilitate the running of community workshops between clients, caregivers and the community

QUALIFICATIONS

• Minimum Diploma in Social Work, Psychology, or Community Services or related fields with at least 2 years working experience.

OTHER INFORMATION

• Experienced Training Officers or Teaching Aides with an interest in Programme / Curriculum planning are welcome to apply
• A strong team-player with excellent people skills.
• Possesses strong organisation skills
• Possesses strong written and verbal communication skills
• A self-motivated, independent and adaptable individual.
• Willing to work with people with intellectual disabilities.
• Singaporeans and Permanent Residents (PRs) only
• Work location: MINDS Community Hub (Jurong East), 18 Boon Lay Way #02-97, TradeHub 21, Singapore 609966

Please note that your application will be sent to and reviewed by the direct employer - MINDSG LTD