Program Manager (English Speaker)

Concentrix; Singapore; On-site; SGD 90,000 - 120,000; Full time

Benefits offered by this job

Permanent position

On-site work

Job summary

Concentrix in Singapore is seeking a Sales Program Manager (English Speaker) to drive process excellence, operational efficiency, and sales productivity across the revenue funnel. You will partner with APJ Sales Leadership and regional SDR/AE teams, collaborating with Marketing, RevOps, Product, Enablement, and Sales Training to streamline workflows and scale processes for peak performance.

This permanent, on-site role emphasizes designing regional programs, managing cadences, and delivering

Qualifications

• 4–7+ years in Sales Operations, Sales Programs, Revenue Operations, or similar roles.
• Strong experience enabling SDR and/or AE sales teams.
• Able to translate problems into processes and drive measurable improvements.
• Excellent project management, communication, and stakeholder-management skills.
• Competent in CRM (Salesforce), sales engagement tools, and analytics platforms.

Responsibilities

• Provide direct support to the Sales Manager and team.
• Operationalize strategy, manage execution, and improve team performance.
• Manage weekly sales rhythms (WBRs, MBRs, QBRs, pipeline reviews, team meetings).
• Improve SDR and AE productivity through optimized workflows, tools, and processes.
• Act as the bridge between sales and internal teams to remove blockers and enhance alignment.
• Map, audit, and improve end-to-end sales processes (lead flow, qualification, handoff, pipeline progression).
• Identify bottlenecks and drive process redesigns.
• Lead change-management to drive adoption of new processes and tools.
• Standardize APJ-wide sales motions and ensure consistent execution.
• Design and launch regional programs to boost pipeline generation, lead conversion, and account penetration.
• Own outreach cadences, qualification frameworks, playbooks, and sales motions.
• Collaborate with cross-functional partners to execute campaigns and track performance.
• Provide actionable insights on pipeline health, conversion metrics, and seller productivity.
• Work with BI analysts to design dashboards and reports for leadership.
• Support forecasting, quota setting, and territory planning for SDR/AE teams.
• Collaborate with Marketing on lead routing and campaigns; Partner with RevOps on CRM improvements and data hygiene.
• Relay customer feedback to Product and Solutions; Align with Sales Enablement and Training.

Skills

SDR/AE enablement

cross-functional collaboration

project management

stakeholder management

CRM analytics

Tools

Salesforce

Sales engagement tools

Analytics platforms

Job description

Job Description

We are looking for a highly collaborative and execution-driven Sales Program Manager to support our APJ Sales Manager and regional SDR/AE teams. This role is responsible for driving process excellence, operational efficiency, and sales productivity across the entire revenue funnel.

Job Title

Program Manager (English Speaker)

Job Description

We are looking for a highly collaborative and execution-driven Sales Program Manager to support our APJ Sales Manager and regional SDR/AE teams. This role is responsible for driving process excellence, operational efficiency, and sales productivity across the entire revenue funnel. You will work closely with Sales Leadership and partner across Marketing, RevOps, Product, Enablement, and Sales Training teams to streamline workflows, implement scalable processes, and ensure the sales team can operate at peak performance. This is a critical role in establishing the foundation for a high-performing APJ sales organization.

Job Responsibilities

• Direct Support to Sales Manager & Team
• Partner closely with the APJ Sales Manager to operationalize strategy, manage execution, and improve team performance.
• Manage weekly sales rhythms (WBR's, MBR's, QBR's, pipeline reviews, team meetings).
• Improve SDR and AE productivity through optimized workflows, tools, and processes.
• Act as the "glue" between sales and internal teams to remove blockers and enhance alignment.
• Sales Process & Efficiency Improvements
• Map, audit, and improve end-to-end sales processes (lead flow, qualification, handoff, pipeline progression).
• Identify bottlenecks or inefficiencies and drive process re-designs.
• Lead change-management efforts to ensure adoption of new processes, tools, and systems.
• Standardize APJ-wide sales motions and ensure consistent execution across the team.
• Sales Program Management
• Design and launch regional programs to boost pipeline generation, lead conversion, and account penetration.
• Ownership of outreach cadences, qualification frameworks, playbooks, and sales motions.
• Work with cross-functional partners to execute campaigns, run initiatives, and track performance.
• Data, Insights & Reporting
• Provide actionable insights on pipeline health, conversion metrics, seller productivity, and campaign impact.
• Work with BI Analyst to design sales dashboards and reports for the Sales Manager and leadership.
• Support forecasting, quota setting, and territory planning for the SDR and AE teams.
• Cross-Functional Stakeholder Collaboration
• Work with Marketing on lead routing, event-driven campaigns, and pipeline acceleration.
• Partner with RevOps on CRM improvements, tooling, data hygiene, and system alignment.
• Collaborate with Product and Solutions to relay customer feedback and align on product updates.
• Align with Sales Enablement and Training Specialist on training strategies, sales execution improvement process.

Required Qualifications

• 4–7+ years in Sales Operations, Sales Programs, Revenue Operations, or similar roles.
• Strong experience enabling SDR and/or AE sales teams.
• Able to translate problems into processes and drive measurable improvements.
• Excellent project management, communication, and stakeholder-management skills.
• Competent in CRM (Salesforce), sales engagement tools, and analytics platforms.
• Highly collaborative and able to work cross-functionally in a fast-moving environment.

Preferred Qualifications

• APJ experience supporting multiple countries.
• Experience in AI, SaaS, enterprise tech, or high-growth environments.
• Strong understanding of lead management, pipeline hygiene, and forecasting.
• Comfortable with ambiguity and building processes from the ground up.

Other Informations

• Permanent position
• Working Arrangement: Fully on-site
• Working Hours: Monday-Friday
• Office Location: 80 Pasir Panjang Rd, #15-83 Mapletree Business City II, Singapore 117372

Privacy and Information Security

• Adhere security requirements in the process.
• Protect the privacy of personal information.

• Only shortlisted candidates will be contacted