Program Manager, Community Jobs & Outreach

Public Service Division; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Public Service Division in Singapore seeks a results-driven coordinator to manage the implementation of the Jobs Nearby @ CDC initiative and related programmes, connecting residents with employment opportunities and community services through targeted outreach and stakeholder partnerships.

You will coordinate outreach plans, support Job Ambassadors, track referrals and placements, and work with employers, SMEs and training providers to strengthen district career events and upskilling workshops.

Qualifications

• Knowledge in outreach, career and skills advisory, community engagement, HR/recruitment, or workforce development.
• Knowledge of 2nd language to effectively engage with diverse residents in the community.
• Coaching and/or facilitation certification would be desirable.
• Strong interpersonal, communication and stakeholder management skills.
• Strong team player and self-starter
• Familiarity with employment trends, workforce policies, and training ecosystem in Singapore.

Responsibilities

• Support Job Ambassadors in their daily operations at job clinics by providing operational assistance and coordination.
• Support the delivery of capability-building sessions for Job Ambassadors to provide high-touch job assistance.
• Implement outreach plans to increase CDC awareness and participation in job advisory services.
• Liaise and maintain partnerships with employers, merchants, SMEs, training providers, grassroots, and community partners.
• Process and manage case referrals and queries from the public, inter-agency partners, and Grassroots Advisers, ensuring timely resolution and appropriate support.
• Track job placement outcomes and assist Job Ambassadors with job-matching activities and strategies.
• Gather feedback and insights from Job Ambassadors and stakeholders to support programme refinements and improvements.
• Manage and track data of residents served, job referrals, and placement targets for reporting.
• Partner with relevant stakeholders in district-wide career events and upskilling workshops.

Skills

Outreach

Career advisory

Community engagement

HR / recruitment

Workforce development

Stakeholder management

Job description

Public Service Division in Singapore seeks a results-driven coordinator to manage the implementation of the Jobs Nearby @ CDC initiative and related programmes, connecting residents with employment opportunities and community services through targeted outreach and stakeholder partnerships.

You will coordinate outreach plans, support Job Ambassadors, track referrals and placements, and work with employers, SMEs and training providers to strengthen district career events and upskilling workshops.