Program Manager – Change & Transformation (APAC)

Bank of America; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

Bank of America in Singapore seeks an experienced Program Manager within Data, Reporting & Operations Management (DROM) to lead regulatory reporting, transformation, and operating model initiatives for APAC.

The role focuses on governance, delivery of complex transformation programs, and collaboration with Front Office, Operations, Technology, Compliance, Legal, Risk, and Control functions to achieve regulatory outcomes and improvements in the operating model.

Qualifications

• 8-12+ years’ experience in project or change management within financial services.
• Experience delivering regulatory, operational, technology, or control-related transformation initiatives.
• Ability to manage multiple initiatives with competing priorities.
• Experience leading project teams.

Responsibilities

• Lead and oversee execution of a portfolio of projects impacting APAC DROM organization.
• Develop scope, deliverables, resources, work plan, budget and timing for new change initiatives.
• Partner with senior stakeholders to define priorities and drive delivery outcomes.
• Provide governance updates, recommendations and decision support to senior management.
• Drive process simplification, automation, and control enhancements across regulatory reporting.

Skills

Project management

Regulatory reporting

Stakeholder management

Global markets

Cross-functional leadership

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This role sits within Data, Reporting & Operations Management (DROM), a Global Operations organization responsible for the delivery, control, and governance of the bank's regulatory and operational reporting obligations across Global Markets and Global Banking.

As part of the APAC Strategy, Change & Transformation (SCT) team, the Program Manager will lead a regulatory reporting, transformation, remediation, and operating model initiatives supporting the bank's Non-Financial Regulatory Reporting (NFRR) capabilities, including Transaction Reporting.

Some projects are managed from inception through implementation. For others, the team is accountable for selected parts of the project life cycle, such as operational readiness.

In delivering projects, the role owner works closely with DROM stakeholders as well as Front Office/COOs/Product Owners, Operations, Technology, Compliance, Legal, Risk, and Control functions.

The successful candidate will combine strong leadership, stakeholder management, governance, and execution capabilities to deliver desired regulatory outcomes, drive simplification and control enhancements.

Focus should also be given on ongoing evolution of DROM's regulatory reporting operating model across APAC.

Key Responsibilities:

• Lead and oversee execution of a portfolio of smaller to large scale projects impacting APAC DROM organization.

• Work closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives.

• Partner with senior stakeholders across functions/lines of business to define priorities, resolve challenges, and drive delivery outcomes.

• Lead governance relating activities, by providing clear updates, recommendations, and decision support to senior management.

• Drive opportunities for process simplification, automation, control enhancement, and operational efficiency across the regulatory reporting landscape.

• Ensure compliance with Enterprise Change Management standards and DROM governance requirements throughout the project lifecycle.

• Provide leadership and guidance to Project Managers, Business Analysts and other project resources, promoting best practices in project management and change delivery.

• Ensure delivery outcomes align with DROM's priorities, simplification agenda, and future-state operating model objectives.

Required Skills:

• 8-12+ years’ experience in project or change management within financial services.

• Significant experience delivering complex regulatory, operational, technology, or control-related transformation initiatives.

• Ability to manage multiple initiatives from inception through implementation whilst dealing with competing priorities.

• Experience operating successfully in delivery models where accountability is focused on specific project lifecycle stages (e.g., operational readiness) rather than full end-to-end project ownership.

• Strong knowledge of Global Markets and/or Global Banking operating models/processes.

• Proven influencing, negotiation, and communication skills with the ability to engage effectively across differing stakeholder groups.

• Experience preparing and presenting governance materials to senior management and executive forums.

• Ability to manage ambiguity and drive delivery in a fast-paced, evolving environment.

• Experience leading and developing project teams.

Desired Skills:

• Experience with Transaction Reporting regimes (e.g. HKMA / HKTR, MAS, ASIC, RBI) and/or other Non-Financial Regulatory Reporting operating environments.

• Specific product knowledge either in Global Markets (Securities, OTC Derivatives) or Global Banking (Payments, Loans).

• Experience managing geographically distributed teams.