Job Purpose
The Professional Services Solutions Architect- SAP is a member of our consulting group that delivers configurable solutions to our end-user customers and partners. The Professional Services Consultant is represented to our partners and end-users as being the Subject Matter Expert in the configuration and customization of all Tungsten Automation products.
Key Responsibilities
The Professional Services Solutions Architect- SAP must be able to:
- Deliver Tungsten Automation solutions to customers based on requirements documents
- Provide technical leadership to customers on Tungsten Automation solutions as configured to the customer’s requirements
- Work closely with project managers to keep projects on schedule and within budget
- Function as the Tungsten Automation Subject Matter Expert when onsite at the customer’s location
- Work independently in developing a solution per the customer’s requirements
- Document all customer-specific configurations
- Install Tungsten Automation software on the customer’s hardware; includes installation of Tungsten Automation software in Highly Available and Disaster Recovery configurations
- Assess requirements/designs, and implement Tungsten Automation SAP solutions for Financial Automation use-cases
- Assist customers in defining best practice processes for invoice handling and associated processes
- Write functional and technical design documents
- Define acceptance criteria and gain acceptance for completed projects in a timely fashion
- Monitor and report progress against objectives and milestones for customer and internal projects
- Perform product configuration
- Develop customized solutions using ABAP
- Assist the customer in the development of test plans
- Test customized, configured solutions before delivery to customer
- Analyze and troubleshoot customer problems during projects
- Document the customer’s solution for delivery to the customer and for the Technical Support teams
- Take active part in the development of the Consulting Services department, the project model, and internal processes and procedures.
- Other duties as assigned by your manager
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Pay Transparency Notice
- Base pay range: For this role, based in Singapore, the base pay range is 130,000-170,000 per year, set using objective, gender-neutral and otherwise non-discriminatory job evaluation criteria applied consistently to all employees performing this role or work of equal value.
- Total compensation: This range reflects base pay only. Tungsten Automation may also offer bonuses, commissions, equity, and benefits, described separately where applicable or required by local law.
- How your pay is determined: Your base pay within this range will be based on objective, non-discriminatory factors - such as location, skills, qualifications, relevant experience, and education or training. It will not be reduced based on prior salary, and will not fall below the disclosed range or below what colleagues performing equal work or work of equal value receive.
- Salary history: Tungsten Automation does not ask candidates about current or past pay, and you are not required to disclose it, except where local law expressly permits or requires this.
- Your right to discuss pay: Nothing in this notice limits your right to discuss your own pay, to negotiate, or your entitlement to equal pay for equal work or work of equal value. Tungsten Automation does not retaliate against employees or candidates for discussing compensation.
- Questions: If you have questions about this notice or how pay was determined for this role, contact talent@tungstenautomation.com.