Production Support Engineer - Finance Domain

Tap Growth ai; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tap Growth ai in Singapore is hiring a Production Support Engineer for the Finance Domain. You will ensure stability of critical financial systems, troubleshoot incidents, and collaborate with engineers to deploy patches in a high-stakes environment.

The role requires 2+ years in finance production support, strong SQL and Unix/Linux skills, and experience with financial messaging protocols. Office-based role with cross-functional collaboration and proactive automation expectations.

Qualifications

• At least 2 years in production support within finance.
• Strong SQL, Unix/Linux and scripting skills (Python or Bash).
• Experience with financial messaging protocols or banking middleware systems.
• Ability to troubleshoot under pressure and communicate clearly with technical/business teams.

Responsibilities

• Monitor mission-critical financial apps to maximize uptime.
• Resolve high-priority incidents and perform root cause analysis.
• Coordinate with developers to deploy patches and updates.
• Automate routine maintenance tasks and scripts to improve efficiency.
• Manage performance tuning and capacity planning for financial platforms.

Skills

SQL

Unix/Linux

Shell scripting

Python/Bash

Financial messaging protocols

Job description

We're Hiring: Production Support Engineer - Finance Domain!

We are seeking a proactive and detail-oriented Production Support Engineer to join our dynamic finance technology team in Singapore. You will be responsible for ensuring the stability and reliability of critical financial systems, troubleshooting complex technical issues, and collaborating with cross-functional teams to maintain seamless operations in a high-stakes environment.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Production Support Engineer - Finance Domain

What You'll Do:

• Monitor and support mission-critical financial applications to ensure maximum uptime.
• Resolve high-priority incidents and perform detailed root cause analysis for failures.
• Coordinate with developers and stakeholders to deploy software patches and updates.
• Automate routine maintenance tasks and scripts to improve operational efficiency.
• Manage system performance tuning and capacity planning for financial platforms.

What We're Looking For:

• Minimum 2 years of experience in production support within the finance sector.
• Proficiency in SQL, Unix/Linux environments, and shell scripting (Python or Bash).
• Experience with financial messaging protocols or banking middleware systems.
• Strong analytical mindset and the ability to troubleshoot under intense pressure.
• Excellent communication skills to bridge the gap between technical and business teams.