Product Support and Presales Senior Analyst

Aon Life; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Aon is seeking a Product Support and Presales Senior Analyst in Singapore to support ReMetrica, Aon’s stochastic modeling platform for insurers. You will train clients, provide technical support, and contribute to demonstrations and client projects.

The role requires a numerate degree and experience in actuarial, risk, or consulting settings, plus programming ability and strong communication. Some travel may be necessary.

Qualifications

• A numerate degree is required.
• Experience in insurance or actuarial consulting is preferred.
• Strong problem-solving and proactive client issue resolution.
• Programming skills in any major language.
• Excellent communication across teams.
• Travel may be required.

Responsibilities

• Become an expert user of ReMetrica.
• Provide training and technical support to clients via email and calls.
• Contribute to internal testing of new features.
• Assist in presales demonstrations and client projects.
• Collaborate with multi-disciplinary teams across projects.

Skills

Problem solving

Independent learning

Client-facing communication

Cross-disciplinary collaboration

Travel willingness

Education

Bachelor’s degree in a numerate discipline (math/ stats/ engineering)

Tools

ReMetrica

Programming languages

Job description

Product Support and Presales Senior Analyst

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The role is for a product support and presales analyst for ReMetrica, Aon’s stochastic modeling platform for the insurance industry.

The successful candidate is expected to:

• Become an expert user of ReMetrica
• Support existing and prospective clients and users of ReMetrica by conducting training workshops and providing technical support via emails and calls
• Assist in internal testing of new features of ReMetrica
• Assist in presales demonstrations and presentations
• Assist in ReMetrica client consulting projects

Skills and experience that will lead to success

The successful candidate is required to have:

• A bachelor’s degree or higher in a numerate discipline, e.g. mathematics or statistics, physical sciences, engineering, economics etc.
• Prior experience working in a general insurance or reinsurance actuarial, risk, product development or consulting role. Similar roles in adjacent industries such as technology, banking, finance and management consulting will be considered.
• Strong problem-solving skills and the ability to learn independently and be proactive in addressing client issues as they arise.
• Programming skills in any major programming language at a level at least commensurate with developing simple scripts.
• Strong communication skills as evidenced by prior experience working across multidisciplinary teams or by working in projects with multiple stakeholders.
• Occasional business travel is required in this role.

The following qualities are not required but will be considered favorably:

• Existing experience with ReMetrica
• Client-facing consulting experience
• Part or full qualifications as an actuary of a recognized actuarial institute
• Software development or testing, and/or software presales experience