Product Specialist- Wallet Operations

Binance; Singapore; On-site; SGD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Work-from-home flexibility

Career growth opportunities

Continuous learning environment

Job summary

Binance is seeking an experienced operations specialist for crypto wallets in Singapore. The role involves managing exchange wallets, ensuring timely processing of transactions, and optimizing operational processes. Ideal candidates will have over 2 years of experience in crypto wallet operations, a strong understanding of blockchain technology, and excellent problem-solving skills. Responsibilities include collaboration with security teams and cross-functional departments to address customer pain-points. The position offers a competitive salary, various benefits, and a flexible work-from-home arrangement.

Qualifications

• Minimum 2 years experience in crypto wallet operations, blockchain, or similar roles.
• Proficient with blockchain transaction monitoring tools like Etherscan.
• Understanding multi-signature wallets and UTXO is vital.

Responsibilities

• Manage daily operations for exchange wallets including deposits and withdrawals.
• Monitor blockchain transactions for timely processing and resolution of issues.
• Collaborate with security teams in incident responses.

Skills

Crypto wallet operations

Problem-solving

Communication skills

Proficiency with blockchain explorers

Understanding of UTXO, EVM, and multi-signature wallets

Job description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

• Wallet Management:
• Oversee daily operations of exchange wallets, including deposits, withdrawals.
• Monitor blockchain transactions to ensure timely processing and resolve delays or failures
• Maintain operational uptime of exchange wallets
• Coordinate and complete network upgrades, token events and testing with no issues
• Risk Mitigation & Compliance:
• Collaborate with the security team to respond to incidents and implement safeguards
• Monitor Internal Alerts and enhance monitoring system to detect security or high risk events and follow up with reactive and preventive measures
• Process Optimization:
• Automate repetitive tasks to improve operational efficiency
• Analyze transaction data to identify trends and recommend system improvements
• Analyze competitor product and industry trends to identify potential product/process enhancements
• Cross-Functional Collaboration:
• Work with Customer Support to resolve wallet-related user inquiries
• Partner with Stakeholders across various departments to solve customer pain-points and enhance our product

Requirements

• 2+ years in crypto wallet operations, blockchain infrastructure, or a related role
• Proficiency with blockchain explorers (e.g., Etherscan)
• Understanding of UTXO, EVM, and multi-signature wallets
• Excellent problem-solving and communication skills
• Ability to thrive in a fast-paced, 24/7 crypto environment

Why Binance

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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