Product Specialist, Surgery

8438-Johnson & Johnson International (Singapore) Pte. Ltd. Legal Entity; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Johnson & Johnson in Singapore is seeking a Product Specialist, Surgery to drive sales growth and portfolio adoption across designated accounts. You will engage surgeons, nurses and operating theatre teams, delivering product education and case support to enable safe, effective use of Wound Closure solutions.

You will develop strategic account opportunities, manage stakeholder relationships and collaborate with Sales, Marketing and Education teams to accelerate market development and formulary

Qualifications

• Excellent interpersonal, communication, presentation and relationship-building skills.
• Strong customer orientation with ownership and drive to deliver results.
• Ability to quickly learn clinical and technical information and convey it clearly.
• Comfortable working in operating theatres and hospital environments.
• Collaborate effectively across Sales, Marketing and Education teams.

Responsibilities

• Achieve or exceed sales, growth and market-share objectives across designated accounts.
• Build long-term relationships with surgeons, nurses and procurement teams and understand clinical workflows.
• Provide product demonstrations, in-service education and clinical training to enable safe, effective use.
• Support product evaluations, tenders and contracting with cross-functional partners.
• Share insights to strengthen commercial strategies and execution.

Skills

Interpersonal skills

Communication

Presentation skills

Relationship-building

Field-based sales

Education

Bachelor's degree in Science, Nursing, Business or related discipline

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: MedTech Sales Job Sub Function: Clinical Sales – Surgeons (Commission) Job Category: Professional All Job Posting Locations: Singapore, Singapore

Job Description: The Product Specialist, Surgery will be responsible for driving sales growth, customer engagement and portfolio adoption across designated accounts in Singapore. In this field-based role, you will work closely with surgeons, nurses, operating theatre teams, procurement stakeholders and other healthcare professionals, combining commercial excellence with strong clinical and product knowledge. You will develop strategic account opportunities, support customers in the clinical environment, provide product education and case support, and help healthcare professionals confidently and effectively use our Wound Closure solutions. This is an exciting opportunity for someone who enjoys being close to customers, working in a surgical environment and translating clinical needs into meaningful commercial opportunities.

Key Responsibilities

Sales & Account Management

• Achieve or exceed assigned sales, growth and market-share objectives for the portfolio across designated accounts.
• Develop and execute targeted account plans, including stakeholder mapping, opportunity prioritisation, usage analysis and account-growth initiatives.
• Identify opportunities to increase portfolio adoption, customer penetration and profitability across assigned institutions.
• Maintain accurate sales forecasts, opportunity pipelines, customer records and activity updates to support effective territory management.
• Monitor account performance, competitive activity and changing customer needs, translating insights into appropriate commercial actions.

Customer & Clinical Engagement

• Build trusted, long-term relationships with surgeons, nurses, operating theatre personnel, procurement teams and other key decision-makers and influencers.
• Understand customer needs and clinical workflows, translating them into relevant portfolio solutions and value propositions.
• Provide product demonstrations, in-service education, clinical training and procedure support to enable the safe, appropriate and effective use of the portfolio.
• Develop strong clinical credibility and become a trusted resource for customers across the assigned accounts.

Portfolio Growth & Market Development

• Support product evaluations, formulary and listing activities, tenders and contracting processes in partnership with Sales, Marketing, Commercial Education and other cross-functional teams.
• Support the introduction and adoption of new products and solutions within assigned accounts.
• Gather customer and market insights to help identify opportunities for portfolio development, competitive differentiation and business growth.
• Manage product samples, demonstration materials and sales-related expenses responsibly and in line with approved budgets and company policies.

Capability & Cross-Functional Collaboration

• Continuously strengthen knowledge of surgery, wound closure techniques, clinical evidence, products, selling capabilities and the competitive landscape.
• Collaborate effectively across Sales, Marketing, Education and other functions to deliver a strong and consistent customer experience.
• Share customer insights and market intelligence with internal stakeholders to help strengthen commercial strategies and execution.
• Conduct all activities in accordance with Johnson & Johnson policies, regulatory requirements, quality standards and healthcare compliance expectations.

Qualifications

• Education Bachelor's degree in Science, Nursing, Business or a related discipline.
• Experience & Capabilities Required Excellent interpersonal, communication, presentation and relationship-building skills.
• Strong customer orientation with a high degree of ownership, initiative and drive to deliver results.
• Ability to quickly learn, understand and confidently communicate clinical and technical information.
• Comfortable working in operating theatre and hospital environments, including providing procedure support when required.
• Strong organisational skills with the ability to manage multiple customer priorities and account activities independently in a field-based environment.
• Ability to collaborate effectively within a cross-functional and matrix organisation, including Sales, Marketing, Education and other business partners.
• Comfortable working in a diverse, multicultural environment and engaging with stakeholders at different levels.
• Flexibility to support customer and procedural requirements outside standard office hours, including occasional weekends.
• Preferred 1 to 3 years of experience in sales, clinical support or account management, preferably within medical devices, healthcare or a hospital environment.
• Previous exposure to surgical products, wound closure solutions or operating theatre customers is advantageous.
• Demonstrated success in achieving sales objectives or delivering measurable improvements in customer or account performance.

What Will Make You Successful

You will thrive in this role if you are customer-focused, commercially driven and comfortable working in a clinical environment. You enjoy being in the field, developing relationships and understanding what matters to healthcare professionals. You are equally comfortable discussing business opportunities with procurement stakeholders and supporting clinical conversations with surgeons and operating theatre teams. Most importantly, you bring curiosity, resilience, strong relationship-building skills and a drive to deliver results, while putting customers, patients, integrity and compliance at the centre of how you work.

Location & Working Environment

This position is based in Singapore and is primarily field-based, with regular travel to assigned hospitals and customer sites. The role involves working within operating theatre environments and may occasionally require customer or procedure support outside standard working hours, including weekends.

Required Skills: Preferred Skills:

• Account Management
• AI Judgement Integration
• Business Behavior
• Collaboration
• Cultural Competence
• Customer Analytics
• Customer Centricity
• Execution Focus
• Healthcare Trends
• Issue Escalation
• Market Knowledge
• Market Research
• Medical Technology
• Sales
• Sales Support
• Solutions Selling
• Sustainable Procurement
• Vendor Selection

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/. Our Credo calls on us to respect the dignity of every individual and create an environment for all people to thrive. Throughout the recruitment process - from application through hiring - we are committed to providing reasonable accommodations/adjustments for qualified candidates with disabilities. If you need support at any stage of the recruitment process, please complete our candidate accommodation request form so we can assist you.

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