Product Partnerships Manager, Transformation

NETS; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NETS CORE and new payment offerings are led by a Product Manager who drives go-to-market plans and ensures smooth cutovers and successful launches. You will collaborate with internal teams and external partners to align business goals with user needs, delivering customer-centric payment solutions.

The role demands strong project management, a client-first mindset, and a solid grasp of payments, with a track record of cross-functional delivery across technology, sales and operations.

Qualifications

• 8+ years of product management experience in payments or related functions.
• Bachelor’s degree or higher required.
• Experience working with cross-functional teams across technology, sales and operations.

Responsibilities

• Collaborate with internal teams and external partners to build product business cases, value propositions, and marketing plans.
• Monitor market trends to inform product vision, roadmap, requirements, and performance metrics.
• Convert the product roadmap into actionable user stories and acceptance criteria.
• Oversee design and development to deliver features through testing and iteration.
• Maintain product documentation including SOPs, manuals, change requests, and contracts.
• Lead daily product operations and coordinate with stakeholders to resolve issues.
• Support merchant onboarding by liaising with tech and sales teams for seamless integration.
• Organize and execute user testing for product enhancements and merchant-driven feature requests.

Skills

Project management

Analytical thinking

Stakeholder management

Payments domain knowledge

Mobile payments

Education

Bachelor’s degree or higher

Job description

The Product Manager will play a pivotal role in steering the go-to-market plans for NETS COREand emerging product offerings.

This individual will be responsible for ensuring seamless product cutovers and successfullaunches by working collaboratively with relevant internal stakeholders and external partners.

The ideal candidate should possess strong project management skills and demonstrate a client-first approach, with a deep appreciation for system technology flows and a solid grasp ofcustomer behavior. Their ability to align business objectives with user needs will be essential indriving product success.

Key Responsibilities

Collaborate with internal teams and external partners to create compelling product businesscases, strategic value propositions, and marketing plans.

Monitor market trends and competitive practices to inform and refine product vision,roadmap, requirements, and performance metrics.

Convert the product roadmap into clear, actionable user stories and acceptance criteria.

Oversee design and development teams to deliver innovative product features throughtesting and iteration.

Compile and maintain comprehensive product documentation, including businessrequirements, manuals, standard operating procedures (SOPs), and user guides.

Manage essential product documentation such as change requests, memorandums, testingprotocols, and contractual agreements.

Lead daily product operations and coordinate with key stakeholders to swiftly resolveoperational issues.

Support merchant onboarding by liaising with tech and sales teams to ensure seamlessintegration.

Organize and execute user testing for product enhancements and merchant-driven featurerequests.

Education & Experience

At least 8 years of experience in product management within the payments domain orclosely related functions.

Holds a Bachelor’s degree or higher qualification.

Proven experience working across technology, sales, and operations teams, with a strong interest and background in payments and product management.

Skills & Knowledge

• Demonstrated project management expertise with the ability to lead initiatives from conception through delivery.
• Exceptional analytical capabilities and a proactive leadership mindset.
• Flexible and resilient in fast-paced, evolving business environments.
• Skilled in engaging and managing diverse internal and external stakeholders.
• Solid foundation in mobile payment technologies and trends.
• Possesses a hybrid of business acumen and technical understanding of digital and physical payment channels and devices.Driven by a passion for delivering outstanding customer experiences and committed to championing product initiatives through the full lifecycle by influencing stakeholders, applying creative thinking, and ensuring successful execution.
• Subject matter expert in sectors such as F&B, Retail, Healthcare, Hospitality would be welcome.