Product Manager, WorkBuddy Enterprise — Agent Platform

Tencent International Service Pte. Ltd.; Singapore; On-site; SGD 180,000 - 270,000; Full time

Job summary

Tencent International Service Pte. Ltd. seeks a senior Product Manager with extensive experience in AI platforms, cloud services, and enterprise SaaS.

The role focuses on owning platform products for enterprise clients, guiding the full product lifecycle, and aligning with global business objectives across English- and Chinese-speaking stakeholders. Ideal candidates will demonstrate strong commercial acumen, familiarity with ARR, gross margin, NRR, and paid conversions, and deep knowledge of

Qualifications

• At least six years of product management experience, including at least three years in AI platforms, cloud platforms, developer tools, or enterprise SaaS.
• Demonstrated commercial acumen with hands-on experience across the full product lifecycle, including ARR, gross margin, NRR, and paid conversion metrics.
• Deep understanding of AI/LLM products from major providers and familiarity with agent orchestration and product design trade-offs.

Skills

Product management

AI platforms

Cloud platforms

Developer tools

Enterprise SaaS

Business metrics (ARR, GM, NRR)

AI/LLM products

Agent orchestration

Security/compliance

Bilingual (English/Chinese)

Job description

• At least six years of product management experience, including at least three years in AI platforms, cloud platforms, developer tools, or enterprise SaaS, with a proven track record of independently owning platform products (PaaS, SDK, API, or SaaS) for enterprise customers.
• Demonstrated commercial acumen with hands-on experience across the full product lifecycle, from product definition and design to go-to-market optimisation, including familiarity with ARR, gross margin, net revenue retention (NRR), and paid conversion metrics.
• Deep understanding and practical use of AI and large language model products from providers such as Anthropic, OpenAI, Google, AWS, and Microsoft, together with knowledge of agent orchestration engineering and product design trade-offs.
• Strong enterprise platform knowledge, including SSO, SCIM, RBAC, data residency, tenant isolation, and audit logging, with familiarity with domestic and international security compliance frameworks and certification processes.
• Professional proficiency in English and Chinese, both written and verbal, is required to lead customer-facing engagements and product discussions in English with international enterprise clients, and to collaborate effectively with Chinese-speaking R&D, product, and commercial stakeholders at China headquarters.