Product Manager Intern (AI & Ecosystem Governance - TikTok LIVE) - 2027 Start

TikTok; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

TikTok LIVE Governance is offering an internship for aspiring Product Managers to gain hands-on experience in AI-enabled governance, risk detection, and scalable product development. You will work with cross-functional teams to translate research into actionable roadmaps, prototype LLM-enabled capabilities, and design agentic workflows.

This program emphasizes learning, evaluation, and potential future full-time opportunities.

Qualifications

• Currently pursuing an Undergraduate degree, or demonstrating equivalent experience through projects, research, internships, or entrepreneurial work.
• Able to commit to working for 12 weeks with 4 days onsite during Spring 2027.
• Has work-authorization, and meet the onsite requirements applicable to the hiring location.
• Strong product thinking and structured problem-solving skills, with the ability to translate complex or ambiguous problems into actionable product plans.
• Foundational understanding of AI, large language models, and agentic systems, including their capabilities, limitations, and appropriate product applications.
• Experience experimenting with AI products or tools, with the ability to critically evaluate output quality rather than treating model responses as inherently correct.
• Strong analytical and communication skills, with the ability to work effectively across technical and non-technical teams, interest in livestreaming, creator ecosystems, content governance, or trust and safety.

Responsibilities

• Identify ecosystem governance problems through user research, data analysis, and collaboration with operations and policy teams.
• Translate ambiguous problems into clear product requirements, roadmaps, and measurable outcomes.
• Explore where AI can meaningfully improve risk detection, decision support, user education, enforcement, and governance operations.
• Define evaluation criteria and analyze failure modes such as hallucination, inconsistency, bias, false positives, and false negatives.
• Help design multi-step AI workflows involving task planning, tool use, retrieval, permissions, human review, escalation, and failure recovery.
• Communicate product decisions and trade-offs clearly across global Product, Engineering, Algorithm, Data Science, Operations, Policy, and Legal stakeholders.

Job description

Product Manager Intern (AI & Ecosystem Governance - TikTok LIVE) - 2027 Start

Employment Type

Intern

Job Code

A193593

Responsibilities

Team Introduction:The TikTok LIVE Governance team builds products, strategies, and governance systems that help maintain a safe, authentic, and sustainable livestreaming ecosystem.We are evolving our governance products to responsibly apply AI—including large language models and agentic workflows—where they can improve risk discovery, decision support, governance quality, and operational efficiency. This internship is designed as a development opportunity for future Product Managers. Interns may be considered for full-time opportunities based on performance, eligibility, and business needs.We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.Responsibilities:1. Product Discovery and Execution: Identify ecosystem governance problems through user research, data analysis, and collaboration with operations and policy teams. Translate ambiguous problems into clear product requirements, roadmaps, and measurable outcomes.2. AI-Enabled Governance Products: Explore where AI can meaningfully improve risk detection, decision support, user education, enforcement, and governance operations. Distinguish problems that are suitable for AI from those that require rules, conventional product solutions, or human judgment.3. LLM Product Development and Evaluation: Work with Engineering, Machine Learning, Data Science, and Operations teams to prototype and evaluate LLM-enabled product capabilities. Define evaluation criteria and analyze failure modes such as hallucination, inconsistency, bias, false positives, and false negatives.4. Agentic Workflow Design: Help design multi-step AI workflows involving task planning, tool use, retrieval, permissions, human review, escalation, and failure recovery. Ensure that agentic systems are observable, controllable, and appropriate for high-impact governance decisions.5. Measurement and Iteration: Define success metrics across governance quality, user experience, operational efficiency, latency, and cost. Use offline evaluation, experiments, and production feedback to drive product iteration.6. Cross-Functional Collaboration: Communicate product decisions and trade-offs clearly across global Product, Engineering, Algorithm, Data Science, Operations, Policy, and Legal stakeholders.

• 1. Product Discovery and Execution: Identify ecosystem governance problems through user research, data analysis, and collaboration with operations and policy teams. Translate ambiguous problems into clear product requirements, roadmaps, and measurable outcomes.
• 2. AI-Enabled Governance Products: Explore where AI can meaningfully improve risk detection, decision support, user education, enforcement, and governance operations. Distinguish problems that are suitable for AI from those that require rules, conventional product solutions, or human judgment.
• 3. LLM Product Development and Evaluation: Work with Engineering, Machine Learning, Data Science, and Operations teams to prototype and evaluate LLM-enabled product capabilities. Define evaluation criteria and analyze failure modes such as hallucination, inconsistency, bias, false positives, and false negatives.
• 4. Agentic Workflow Design: Help design multi-step AI workflows involving task planning, tool use, retrieval, permissions, human review, escalation, and failure recovery. Ensure that agentic systems are observable, controllable, and appropriate for high-impact governance decisions.
• 5. Measurement and Iteration: Define success metrics across governance quality, user experience, operational efficiency, latency, and cost. Use offline evaluation, experiments, and production feedback to drive product iteration.
• 6. Cross-Functional Collaboration: Communicate product decisions and trade-offs clearly across global Product, Engineering, Algorithm, Data Science, Operations, Policy, and Legal stakeholders.

Qualifications

• Minimum Qualifications:- Currently pursuing an Undergraduate degree, or demonstrating equivalent experience through projects, research, internships, or entrepreneurial work.- Able to commit to working for 12 weeks with 4 days onsite during Spring 2027.- Has work-authorization, and meet the onsite requirements applicable to the hiring location.- Strong product thinking and structured problem-solving skills, with the ability to translate complex or ambiguous problems into actionable product plans.- Foundational understanding of AI, large language models, and agentic systems, including their capabilities, limitations, and appropriate product applications.- Experience experimenting with AI products or tools, with the ability to critically evaluate output quality rather than treating model responses as inherently correct.- Strong analytical and communication skills, with the ability to work effectively across technical and non-technical teams, interest in livestreaming, creator ecosystems, content governance, or trust and safety.
• Preferred Qualifications:- Currently pursuing a Master's degree, or demonstrating equivalent experience through projects, research, internships, or entrepreneurial work.- Able to commit to continuing to work onsite during Summer 2027.- Experience building or evaluating an AI/LLM-enabled prototype through coursework, research, hackathons, internships, or personal projects.- Familiarity with concepts such as prompting, retrieval-augmented generation, model evaluation, tool calling, agent workflows, human-in-the-loop systems, or AI safety.- Basic proficiency with SQL, Python, APIs, prototyping tools, or experimentation methods.- Experience in product management, online platforms, creator products, content governance, responsible AI, or trust and safety.- Demonstrated ability to learn quickly, investigate failure modes, and iterate based on evidence and user feedback.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Ready for a career

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