Product Manager (AI Studio)

Singtel Group; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Singtel Group is building an AI-first telco and invites candidates to lead the AI Studio platform and enterprise portal initiatives in Singapore. You will own the product roadmap, drive GenAI capabilities and collaborate with engineering, cybersecurity and governance teams to deliver secure, scalable AI solutions across digital platforms.

The role emphasizes turning business requirements into measurable AI-enabled outcomes, enhancing multi-vendor orchestration, and shaping the future of

Qualifications

• 3+ years in AI/GenAI product management, AI platforms or digital products.
• Strong knowledge of LLMs, AI agents, RAG, prompt engineering.
• Experience integrating AI with enterprise systems via APIs/SDKs.
• Understanding of MCP and agentic AI architectures; enterprise integration.
• Knowledge of AI governance, cybersecurity and data privacy requirements.
• Ability to translate business needs into scalable AI-enabled solutions.

Responsibilities

• Manage portal development roadmap and prioritise timeline with release development team for Enterprise products.
• Enhance portal UI/UX through design thinking and benchmarking against global standards, API trends.
• Develop initiatives to enhance service orchestration and automation across multi-vendor, multi-technology ecosystems.
• Own the product roadmap, feature prioritisation and lifecycle of the AI Studio platform.
• Drive AI Studio capabilities including GenAI apps, agents, prompt management and automation.
• Partner with business, engineering, cybersecurity, data and governance teams to identify AI use cases.
• Define and implement AI governance practices including security, privacy and risk management.
• Evaluate and integrate AI technologies, LLMs and ecosystem partners to boost AI Studio capabilities.
• Establish usage metrics and KPIs to measure AI Studio outcomes.
• Support AI-enabled analytics and automation for portal users.
• Support monetisation strategies for XaaS solutions.

Skills

AI product management

GenAI platforms

LLMs and AI agents

MCP and agentic AI

AI governance and data privacy

APIs and SDKs integration

Education

Bachelor degree in Computing or Business management

Job description

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Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

How You will Make An Impact:

• Manage portal development roadmap and prioritise timeline with release development team for Enterprise products.
• Enhance portal UI/UX through design thinking methodologies and benchmarking against global standards, best practices, and API trends.
• Develop initiatives to enhance service orchestration and automation to support multi-vendor, multi-technology, multi-services solutioning and eco-systems.
• Own the product roadmap, feature prioritisation and lifecycle management of the AI Studio platform, ensuring alignment with business, customer and digital transformation objectives.
• Drive the development of AI Studio capabilities, including GenAI applications, AI agents, prompt management, agentic workflow automation, knowledge integration and self-service AI solutions.
• Partner with business, engineering, cybersecurity, data and governance teams to identify, evaluate and onboard AI use cases that drive productivity, operational efficiency and customer experience improvements.
• Define and implement AI governance practices, including responsible AI, security, compliance, privacy and model risk management requirements.
• Evaluate and integrate AI technologies, LLMs, AI APIs and ecosystem partners to enhance AI Studio capabilities and user experience.
• Establish usage metrics, adoption KPIs and value-realisation frameworks to measure AI Studio business outcomes and continuous improvement opportunities.
• Support initiatives that empower AI to deliver advanced analytics, predictive insights and automation for portal users.
• Support monetisation strategies to provide XaaS solutions for value generation.
• Align portal and AI Studio development user stories, product backlogs and sprint goals from key stakeholders.

Skills for Success:

• Min Bachelor Degree in Computing or Business management
• More than 3 years’ experience in fields relating to AI/GenAI product management, AI platforms or digital products.
• Good understanding of Large Language Models (LLMs), AI agents, Retrieval-Augmented Generation (RAG), prompt engineering and AI orchestration frameworks.
• Understanding of Model Context Protocol (MCP) and agentic AI architectures, including integration of AI assistants and agents with enterprise systems, APIs, tools, knowledge bases and workflows to enable secure, scalable and interoperable AI solutions.
• Knowledge of AI governance, responsible AI, cybersecurity, compliance and data privacy requirements.
• Experience with API-first architectures, SDKs, AI model integration and ecosystem partnerships.
• Ability to translate business requirements into scalable AI-enabled solutions with measurable business outcomes.

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.